My username is "CHANV28".
I have deposited the amount of 30,000 INR on 18th October at 12:37 pm but it's showing failed in the history.
Whenever I raise a complaint, the support staff replies, "We are yet to secure the amount, the amount will be added once confirmed." all the time.
I am attaching the deposit slip for the reference.
I request the AskGamblers team's help to resolve this.
Dear @chanv28,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
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