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Deposited 30000INR on 30th Jan 2025 and there is no response from support team


1 year ago

Deposited 30000INR on 30th Jan 2025 and there is no response from the support team and every time they are saying the same answer that it is under validation.

How many days will it take for one transaction? Even live chat also gives copy-pasted answers and no relevant solution.

Deposit AMOUNT: 30000

TRANSACTION DATE: 30/01/2025

TIME: 09:43 pm

Utr no. : 503087212779

Transaction ID: 414401988

Transaction mode: HTpay banking

Disputed Casino Dafabet Casino
Amount ₹30000

Discussion

User name loyalty-level-2
Dear Dafabet team,

Will you be responsible for the transaction or not?
Let me know from your end so that I would take next steps how to reach out other regulatory authorities.
Don't give just random answers like we are looking into it, You money will be credited back to your account, etc..
Just bring the solution and reply here.
This would be my last message from my side and will be looking for regulatory to reply on this complaint.
User name

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

User name

Dear Dafabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

User name loyalty-level-2
Dear Dafabet Team,

I need some clarity regarding this. How the amount will be returned to my account? Are you going to send the amount to my bank or will it be automatically credited?
Instead of this long process can you add it to my wallet so that I can withdraw from there itself.

I am frustated with your services and its been a more than a month and the amount has been not reversed and still you are replying the same answer.
I have attached the screenshot of my mail in which my bank support has clearly mentioned that the amount has been successfully credited to the recipient and the funds are with the recipient. However as per my knowledge I can say there 0% chances of reversal of my money. So please add it in the wallet.

ASKGAMBLERS team the ticket should be open until I get solution. There are giving the same replies since a month and I want to get the solution at any cost.

Dafabet Casino Complaint Stats

Resolved 1454 / 1520
Avg. Amount $1,120
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Email id is not updated as requested

Hello All,


I've requested for email id change under ticket (Email id change request - REDDY6302 | Ticket #1379918) from < email #1 masked > pr***[email protected] to < email #2 masked > om***[email protected], but instead of changing it to < email #2 masked > om***[email protected], your team updated it as < email #3 masked >

om***79@dafafun.com.


What is this extension @dafafun.com ??? I haven't asked you to update this as email in anyone of my mails but from where did you get it ??? ( Refer below mail communication screenshots attached)


It was your mistake , someone in your team internally made a typing mistake and update the email as < email #3 masked > om***79@dafafun.com instead of correct email < email #2 masked > om***[email protected]


Now I'm unable to get any emails from Dafabet to my both new and old emails (< email #1 masked > pr***[email protected] and < email #2 masked > om***[email protected])


Even I tried to retrieve my account but it's not taking my email address, saying to reverify the data.


I've contacted LIVE CHAT and they sent a test email to my registered email id linked to REDDY6302 but I've never received that test mail to anyone of my emails (< email #1 masked > pr***[email protected] and < email #2 masked > om***[email protected])


Kindly for better communication and access for me with Dafabet, kindly update my email id as < email #2 masked > om***[email protected] NOT AS < email #3 masked > om***79@dafafun.com


  • Correct mail: < email #2 masked > om***[email protected]
  • Wrong email: < email #3 masked > om***79@dafafun.com


Please help me with this immediately

Chart Pointer
94h left
169000 Crypto Deposit Successfully Completed on Blockchain but Still Not Credited
Dear AskGamblers Complaint Team,
I am requesting your assistance regarding an INR 169,000 deposit to my Dafabet/Dafa Sports account which has not been credited despite the cryptocurrency transaction being successfully completed on the blockchain.
The payment page instructed me to transfer 1,784.359877 USDC via Ethereum (ERC20) to the provided deposit address:
I completed the transaction to the exact address provided. My wallet shows the transfer as Completed, and the blockchain explorer confirms that the transaction was successful and that 1,784.359877 USDC was transferred to the specified address.
I have already contacted Dafabet and provided the transaction hash, sending/receiving addresses, wallet transaction proof, blockchain confirmation and screenshots of the deposit instructions.
Dafabet acknowledged my complaint regarding Transaction ID 528449446 but only informed me that the INR 169,000 would be credited “once confirmed.” Despite the blockchain transaction already being successfully confirmed, the deposit continues to show as Pending in my Dafabet cashier.
I respectfully request AskGamblers to intervene and ask Dafabet to trace this transaction with its payment provider and credit the full INR 169,000 to my Dafa Sports account without further unnecessary delay. If for any technical reason the deposit cannot be credited, I request that the equivalent cryptocurrency amount be returned to the originating wallet.
I am attaching the deposit QR/payment instruction, wallet confirmation, blockchain transaction confirmation, Dafabet cashier showing the INR 169,000 deposit as pending, and my correspondence with Dafabet support.
Thank you for your assistance.
Status solved Resolved
₹169,000
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
84h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Status solved Resolved
$288