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Deposit was pending but amount has been deducted from my bank account


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By k y.
9 months ago
Message on forum

Hello AskGamblers Team,


Username: < username removed >


I am raising a complaint against Dafabet regarding an unresolved deposit issue.

On 05/12/2025, I deposited ₹2,000 from my Canara Bank account to Dafabet.

The amount was successfully debited from my bank, and I received confirmation from the bank as “Transaction Success” (screenshot attached).

However, despite the successful deduction, the deposit has not been credited to my Dafabet account.

Inside Dafabet, the same deposit is shown as “Pending”, and no funds have been added to my wallet.


Details:

Deposit Amount: ₹2,000

Deposit Date & Time: 05/12/2025

Bank Transaction ID: CAN9B6­692­172­925­4B8­580­61E­F6F­FD5­9D27A

Dafabet Transaction ID: 478478408

Status in Dafabet: Pending


I waited for the processing time, but the issue has not been resolved, and Dafabet support has not rectified this yet.

I request AskGamblers to kindly intervene and assist in getting this deposit credited to my Dafabet account or refunded back to my bank.


Thank you for your support.


Regards,

< full name removed >

Disputed Casino Dafabet Casino
Amount ₹2000

Discussion

User name loyalty-level-2
Dear askgamblers,

Yes, close my complaint, I don't have any patience anymore.
User name

Dear @Yashvarma,

The AskGamblers Complaint Team kindly asks you to clarify and confirm whether you wish to cancel your complaint. If yes, we will reject it per your request.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

User name loyalty-level-2
Dear Askgamblers,

I am requesting you to close my complaint, I don't need my money.

Please close my complaint. I have suffered enough by dafabet service.
Worst customer service in any gambling app .

I request everyone who is seeing the timeline of this complaint, please don't use dafabet and get scammed.

They will not refund your money and they will cause the mental agony.
User name loyalty-level-2
It has been more than 25 days, I am waiting for my amount, but still dafabet is willingly passing the time.

I am completely exhausted and I don't have patience anymore.

It's my mistake to play in dafabet for that I am paying now.

Even after submitting all the proofs from my side, they can't even locate my amount, this says how irresponsible dafabet is. I will not suggest dafabet to anyone as they are cheating their customers like this.

Please @askgamblers kindly close this complaint immediately.

Dafabet Casino Complaint Stats

Resolved 1478 / 1551
Avg. Amount $1,138
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 874 out of 915 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000