Complaint #2030 Dafabet Casino

Deposit was pending but amount has been deducted from my bank account

By k y.

10 months ago

Message on forum

Hello AskGamblers Team,

Username: < username removed >

I am raising a complaint against Dafabet regarding an unresolved deposit issue.

On 05/12/2025, I deposited ₹2,000 from my Canara Bank account to Dafabet.

The amount was successfully debited from my bank, and I received confirmation from the bank as “Transaction Success” (screenshot attached).

However, despite the successful deduction, the deposit has not been credited to my Dafabet account.

Inside Dafabet, the same deposit is shown as “Pending”, and no funds have been added to my wallet.

Details:

Deposit Amount: ₹2,000

Deposit Date & Time: 05/12/2025

Bank Transaction ID: CAN9B66921729254B858061EF6FFD59D27A

Dafabet Transaction ID: 478478408

Status in Dafabet: Pending

I waited for the processing time, but the issue has not been resolved, and Dafabet support has not rectified this yet.

I request AskGamblers to kindly intervene and assist in getting this deposit credited to my Dafabet account or refunded back to my bank.

Thank you for your support.

Regards,

< full name removed >

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹2000

Discussion

Yashvarma

• India

9 months ago

Dear askgamblers,

Yes, close my complaint, I don't have any patience anymore.

AskGamblers

• Support Team

9 months ago

Dear @Yashvarma,

The AskGamblers Complaint Team kindly asks you to clarify and confirm whether you wish to cancel your complaint. If yes, we will reject it per your request.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Yashvarma

• India

9 months ago

Dear Askgamblers,

I am requesting you to close my complaint, I don't need my money.

Please close my complaint. I have suffered enough by dafabet service.
Worst customer service in any gambling app .

I request everyone who is seeing the timeline of this complaint, please don't use dafabet and get scammed.

They will not refund your money and they will cause the mental agony.

Yashvarma

• India

9 months ago

It has been more than 25 days, I am waiting for my amount, but still dafabet is willingly passing the time.

I am completely exhausted and I don't have patience anymore.

It's my mistake to play in dafabet for that I am paying now.

Even after submitting all the proofs from my side, they can't even locate my amount, this says how irresponsible dafabet is. I will not suggest dafabet to anyone as they are cheating their customers like this.

Please @askgamblers kindly close this complaint immediately.

Dafabet Casino Complaint Stats

Resolved 1507 / 1582

Avg. Amount $1,160

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 901 out of 943 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino

verification delayed since 15 days

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 15 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹4,50,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

transaction id: 533168946

Thank you for your support.

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Withdrawal Disabled and Processing my withdrawal

My Dafabet account’s withdrawal function has been disabled

Username - < username removed > by the Dafabet team without providing any prior notice or explanation. As a result, I am unable to withdraw my funds from my Dafabet wallet.

I have repeatedly contacted their live chat support team, but my issue remains unresolved. Instead of providing a proper response or solution, I keep receiving generic, pre-written messages from their bots.

I have also contacted their email support team and sent emails regarding this issue. However, I have received only irrelevant automated responses, with no proper explanation or resolution from their side.

This situation has caused me significant stress and anxiety because my funds remain inaccessible, and I have no clear information about when my withdrawal facility will be restored.

The total amount of my funds currently stuck in my Dafabet account is ₹1,80,000

Transaction id - 532946324

Therefore, I sincerely request the AskGamblers support team to intervene in this matter, contact Dafabet on my behalf, and help resolve the issue by getting the withdrawal function on my account re-enabled so that I can withdraw my funds without further difficulties.

I hope AskGamblers will investigate my complaint and help me obtain a fair and timely resolution. Thank you for your support.

80h left

₹180,000

I had deposited 4000 but they saying money not received

I had deposited 4000 on dafa
Money successfully debited from my end but they saying money not received

Transaction ID: UPI00000889876920261021222539
Amount: ₹4000.00
Narration: UPI/DR/756082071474/Aman Kumar Singh/YESB/001425000000051/Payment from PhonePe
Transaction mode: UPI
Date: 21 Oct 2026

Please help me

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Isn't verifying my account

Hello everyone! Im asking for your help in withdrawing funds from my account. I submitted my documents for verification 14 days ago, and I was promised they would be reviewed within 72 hours. After waiting a week, I was asked to submit the documents again, so I did. I waited another 3 days, and now they’re asking me to do the exact same thing once more! Dafabet is dragging out the verification process by forcing me to repeat the same steps

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Two of my withdrawal requests have not arrived in my wallet

Hello. Two of my withdrawal requests have not arrived in my wallet. The withdrawals were confirmed in my personal account on October 10, 2026. I contacted customer support, and they told me to wait 4 banking days. Much more than 4 banking days have passed, yet the funds have still not reached my account. Customer support keeps responding with the exact same message. Here are the transaction ID: 531797993, 531798102. I am asking for your assistance.

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Withdrawal marked successful but not received or refunded

Complaint Details:

I am raising this complaint regarding an unresolved INR 99,950 withdrawal from Dafabet.

- Withdrawal amount: INR 99,950
- Transaction ID: 531160567
- Withdrawal requested: 5 October 2026
- Status shown by Dafabet: Successful
- Payment method: Bank transfer to Airtel Payments Bank

Dafabet marked this withdrawal as successful and provided a UTR. However, the amount has not been credited to my bank account.

On 6 October 2026, Dafabet support informed me that the payment had been processed on their end and that local bank transfers could take 1–4 banking days. I was also informed that the Payments Team would review the issue.

Despite following up with customer support, I have continued to receive generic responses without a clear resolution. As of 19 October 2026, the amount has neither been credited to my bank account nor refunded to my Dafabet wallet.

I have experienced previous withdrawal issues with Dafabet, including transactions that were eventually returned to my wallet. I am therefore concerned about the handling of this withdrawal and the lack of a clear resolution.

I even checked with my bank side and they confirmed UTR not traceable.

I request AskGamblers to help me obtain:

1. A proper investigation into transaction ID 531160567.
2. Verifiable proof of the actual payment status and transfer details.
3. If the transfer failed, an immediate refund of INR 99,950 to my Dafabet wallet, or successful payment to my bank account.

Providing my bank statement showing the missing credit, and correspondence with Dafabet support.

I request a specific resolution rather than another generic response stating that the payment has been processed.

Thank you.

68h left

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Delaying verification and withdrawal

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 9 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹3,50,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

transaction id: 532726072

Thank you for your support.

77h left

Withdrawal requests repeatedly declined

I currently have a balance of 430.80 USD that I am unable to withdraw.

I am stuck in an endless loop with their system and support team.

Every time I submit a withdrawal request or provide what they ask for, it gets rejected, and I am forced to start the entire process over again. They are completely blocking my payout without giving any clear reason.

I have fully cooperated, but they refuse to release my money.

I request AskGamblers' urgent intervention to break this cycle and compel Dafabet to pay out my winnings.

Username: Wualis

Disputed Amount: 430.80 USD

78h left

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Asked for verification but error is coming while uploading the documents

I was told to send my documents for account verification. I already verified my account but still dafabet asked me to verify my account. So in order to verify my account, I was told to submit my documents in my account section. While I was uploading my documents, an error was keep on coming. I mailed them this issue but I am keep getting the bot reply that upload it in account section. I mailed dafabet my documents multiple times but still getting the same response.
I have attached screenshots and want dafabet to resolve my issue as soon as possible.

Resolved

Deposit not Receive 3000 Ticket 1466884

Dear Dafabet Support Team,

I am writing to report that my deposit of ₹2,999.01 was successfully debited from my bank account on 09 October 2026, but the amount has not been credited to my Dafabet account.

Please find the transaction details below:

Deposit Amount: ₹2,999.01

Transaction Date: 09 October 2026

Transaction Time: 12:38 AM

Transaction ID: T261009242254799127965422

UTR Number: 561600383675

Payment App: PhonePe

The payment status shows successful on PhonePe, and the amount has been deducted from my bank account. However, the deposit is still missing from my Dafabet account.

I have attached the payment receipt as proof of the transaction. Please investigate this issue, verify the payment using the UTR number, and credit the amount to my Dafabet account as soon as possible.

I look forward to your prompt response and resolution.

Thank you.

Best regards,

Ticket #1466884

Rejected

₹3,000