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Deposit still pending extremely poor payment processing


2 months ago

Dear AskGamblers Team,

I am extremely disappointed with the way Dafabet is handling customer funds.

On 26 July 2026, I deposited ₹10,000 (108 USDT - TRC20) using the official QR code and payment address generated by Dafabet. The transaction was completed successfully and permanently confirmed on the TRON blockchain.

However, my deposit is still showing as "Pending" on Dafabet's internal website, and my account balance remains ₹0.00.

Deposit Details

Amount: ₹10,000 (108 USDT)

Dafabet Transaction ID: 523537121

Blockchain TXID: 2d0d27­45a­777­ac6­4b5­54c­880­f10­711­332­3e7­bf0­0f8­7be­32a­18e­2c5­ba3­13de68e

Blockchain Status: Successful & Confirmed

Dafabet Status: Pending

I have already submitted every possible proof:

Blockchain confirmation (TronScan), SafePal transaction record, Dafabet deposit history showing "Pending", the QR code/payment address generated by Dafabet

There is no issue from my side. The payment has reached the destination wallet successfully. The only issue is Dafabet's internal payment processing system, which has failed to credit a confirmed deposit.

This experience has seriously damaged my confidence in Dafabet. If the casino cannot even process a simple confirmed deposit correctly, I have serious concerns about how they handle customer withdrawals, which involve much larger amounts and are even more critical.

A reliable gambling operator should have a payment system that can process confirmed blockchain deposits promptly. Instead, customers are left waiting with no explanation, no timeline, and no resolution while their money remains unavailable.

I respectfully request AskGamblers to intervene and require Dafabet to:

  • Immediately investigate their internal payment processing system.
  • Manually credit my confirmed ₹10,000 deposit without any further delay.
  • Explain why a blockchain-confirmed payment is still pending on their website.
  • Ensure that other players do not experience the same issue.

I have attached all supporting evidence, including the blockchain confirmation, wallet transaction, and Dafabet pending deposit screenshot,

I hope AskGamblers can help resolve this matter as soon as possible.

Thank you.

Disputed Casino Dafabet Casino
Amount ₹10000

Discussion

User name

Dear @76azim976,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Customer,

The address you have provided does not exist. Please re-check and provide the correct address to process your refund.

Your cooperation is highly appreciated.

Thanks,
Dafabet
User name loyalty-level-1
The address for my refund is
Usdt TRC 20 ADDRESS
TTsRiP­RF6­HCH­3KY­vsu­71h­UYB­kv8­87JJNTe


SAME WALLET I USED TO FUND MY ACCOUNT.
ALSO I WOULD LIKE TO MENTION I HAVE NOT RECEIVED ANY ANY FROM DAFABET SIDE FOR PROVIDING THEM ASDRESS
User name
Dear valued Customer,

We kindly request you to provide your refund address so we can proceed with the refund process.

Your cooperation is highly appreciated.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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58h left
$1,068