Dear Support Team,
I am writing to raise a complaint regarding my deposit transaction.
Transaction ID: 516456342
Date: 09/06/2026
Amount: ₹4,000
Payment Method: JuPay UPI
The transaction is showing as failed on your platform, however I have not received a satisfactory update regarding the status of my funds despite contacting support multiple times.
I request a detailed investigation into this transaction and confirmation of whether the funds were received by your payment processor. If the deposit was not credited to my gaming account, please ensure that the amount is refunded to the original payment source without further delay.
Please provide a clear resolution and timeline for the refund process. If additional documents are required, kindly let me know and I will provide them immediately.
I look forward to your prompt response.
Regards,
Dear @Mparihar,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Dafabet Casino team accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.
Thanks for your cooperation.
Kindly note that we have not received any bank statement from you yet.
For your deposit of transaction ID 516456342, we need a PDF copy of your bank statement from the day of the deposit to the present.
We’ll validate it as soon as we receive it.
Dear @Mparihar,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Dafabet Casino team accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.
Thanks for your cooperation.
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