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Deposit pending from 2 days


1 year ago
Hello Team,

Amount entered in dafabet 20,000 but payment made 30,000

kindly check and deposit 30,000 into my wallet.

username - isanjaygupta

Transaction Id : 462800592
Transaction Date : 09/09/2025 07:13:40 PM
Transaction Amount : 20000.00
Status : Pending
Transaction Type : Deposit
From : Capital Bank Wallet UPI
To : Dafa Sports

Amount sent to : 7801036880-1@ikwik

Name : Sheik Sadhiq

Amount sent : 30,000

Attached screenshot for your reference

Tried contacting CS via Email and chat I was informed it will be completed in 30 minutes but still i didnt receive money.

kindly check

thanks in advance.
Disputed Casino Dafabet Casino
Amount 30000

Discussion

User name

Dear isanjaygupta,

Following the submitter’s failure to provide adequate feedback and updates in a timely manner, the AskGamblers Complaint Team reached the conclusion that, unfortunately, such activity is in violation of the AGCCS Guidelines, section Updates and, therefore, the case is being rejected.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must. The AskGamblers Complaint Team maintains zero tolerance towards players who fail to provide the necessary level of cooperation.

User name loyalty-level-2

Subject: Complaint: Uncredited Deposit of ₹30,000 on Dafabet


Hello AskGamblers Team,


I am raising this complaint regarding an unresolved deposit issue with Dafabet.


On 09/09/2025 at 07:16 PM IST, I made a deposit of ₹30,000 via UPI (PNB 5660). The payment was successful, but the amount has not been credited to my Dafabet wallet.


Here are the transaction details:


Transaction Amount: ₹30,000


Date & Time: 09/09/2025, 07:16 PM IST


UPI Transaction ID: 525202722338


Payment Method: UPI (PNB 5660)


Paid To: Sheik Sadhiq / 7801036880-1@ikwik (North East Small Finance Bank)


Super.Money Transaction ID: SMTXTQ­W3P­2XN­7LL­7C1­TX4­FDP­TMQ­BJZ­PGX1F


Status: Payment Successful


I have attached the following supporting screenshots for verification:


Deposit slip of ₹20,000 (Transaction ID: 462800592) which I mistakenly overpaid by sending ₹30,000.


Bank/UPI transaction record showing debit of ₹30,000.


Payment confirmation screenshot showing Payment Successful with UPI Transaction ID 525202722338.


Despite sharing these exact details with Dafabet support multiple times, they continue to send me incorrect transaction references and are not resolving my case. This has caused unnecessary delay and frustration.


I kindly request AskGamblers to assist me in resolving this matter and ensure that my deposit of ₹30,000 is either credited to my Dafabet account or refunded to my bank.


Thank you for your support.


Sincerely,



User name

Dear @isanjaygupta,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the bank as been contacted and to provide their official response.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse s fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

User name
Dear valued Customer,

In regards to your complaint, please note that this fund was not received on the 3rd party's end. If the amount is deducted from your bank account, please follow up with the bank for refund.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet.

Dafabet Casino Complaint Stats

Resolved 1478 / 1552
Avg. Amount $1,137
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 874 out of 916 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000