Complaint #2113 Dafabet Casino

Deposit pending for 13 days 3500 INR

By Bks8981

9 months ago

I am a registered Dafabet account holder with the username bks8981, and I am facing a very serious issue regarding my deposits. Between 13/12/2025 and 25/12/2025, I made 2 different deposit attempts via UPI. The money was successfully deducted from my bank accounts, but these deposits are still showing as failed or pending on Dafabet. None of them were credited to my account, and no refunds have been processed.

I contacted Dafabet live chat support multiple times, but I only received the same reply “we are working on it” or “waiting for payment partner confirmation.” It has now been over 13 days, and there is no clear resolution. This delay has caused me severe stress, frustration, and financial inconvenience.

Here are the transaction details:

Deposit

1: 13/12/2025 - 2000.00, Failed

Your concern has been escalated to the payment partner for confirmation.

Transaction Id: 479847922

Transaction Date: 13/12/2025 07:57:05 PM

Transaction Amount: 2000.00

From GPSPay UPI To Dafa Sports

Successful transaction UTR - 741766546095

Paid to: ppqr01.rgwqif@iob (chai sutta bar)

Paid from: <full name removed> Kotak Mahindra Bank

2: Deposit 25/12/2025, 1500.00, Pending

Transaction Id 481843699

Transaction Date: 25/12/2025 09:03:15 PM

Transaction Amount: 1500.00

From DuniyaTransfer Intent To Dafa Sports

Status: Pending

Successful UTR no: 828702204995

Paid to: subodhok@slc

Paid from: <full name removed>

Kotak Mahindra Bank

My Complaint:

The total of ₹3,500 is stuck across 2 transactions.

Dafabet only repeats automated responses and does not provide a clear update.

This issue has been unresolved for more than 13 days, which is unacceptable.

I trusted Dafabet with my deposits, but I now feel helpless because my funds are stuck without any timeline.

I kindly request AskGamblers’ intervention to ensure that Dafabet either credits these deposits to my account (username: < sent to the casino >) or processes an immediate refund.

Id : bks8981

Sincerely,

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹3500

Discussion

AskGamblers

• Support Team

8 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Bks8981

8 months ago

Thanks for your response & support @askgamblers & dafabet team. I am really happy for your job sir. After 14 days I am receive my all 3500 rupees in my wallet. Thanku so much.. thanks for your cooperation

AskGamblers

• Support Team

9 months ago

Dear @Bks8981,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

9 months ago

Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your account.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1471 / 1544

Avg. Amount $1,111

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 868 out of 909 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

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