Hi,
I’ve made a deposit of 2000 INR to my account on 18th April 2026.
The deposit has not been credited yet despite several emails and follow-ups.
Transaction ID: 505385771
I’ve already submitted the CS team with all the related information, including a screenshot of the deposit slip/ transaction reference ID.
Can you check this and assist in resolving the issue asap?
Dear @Kwerty77,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Upon further review, we can confirm that both aforementioned transactions were not received by our payments partner. Because the funds were deducted from your account, we recommend contacting your bank to request a refund or a reversal of the transaction.
Thanks,
Dafabet
We are currently conducting a thorough review of your case. Please be assured that we will update you as soon as we have more information. We sincerely appreciate your patience and understanding while we work to resolve this matter.
Thanks,
Dafabet
Kindly disregard the previous response.
Please note that we are still looking into your case, and we will get back to you once we have an update.
Apologies for the inconvenience.
Regards,
Dafabet
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