Mark all as read

Settings

Notifications
Casino Complaints

Deposit pending 15000 30 days


4 months ago

I have deposited INR 15000 in Dafabet, but it has not been credited to my account.

Their customer support was not responding.

I also submitted a screenshot of the successful transactions for the follow-up, but no use. I am attaching the screenshots of successful transactions with utr numbers.

Please check and add the money. Below are the details of transactions:

USER ID : < sent to the casino >

Transaction id: 480946872

Date and time: 19/12/2025 and 11:14:46 pm

Amount: 15000

UTR.: 351664324451

Deposited to : salavath-s01@ptyes

Deposited from: Phonepe upi

Disputed Casino Dafabet Casino

Discussion

User name

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

User name
Dear Valued Customer,

Our payments partner has confirmed that the funds have not been received. We kindly recommend checking with your bank regarding a possible refund.

Thanks,
Dafabet
User name loyalty-level-2
The complaint still not resolved and dafabet didn't add money to my wallet and so much time taken and lot of pressure and disappointment to me.i trust dafabet please do fast means would be great to continue my playing.
User name
Dear customer,

Please note that we are still working on your inquiry. We apologize for any inconvenience or delays you are experiencing.

Thanks.
Dafabet

Dafabet Casino Complaint Stats

Resolved 1276 / 1341
Avg. Amount $1,048
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino