Complaint #1759 Dafabet Casino

Deposit of INR 30000 not credited to Dafabet wallet

By Karthikonda

9 months ago

Dear Customer Support,

I am writing to bring to your attention an issue regarding a deposit that I made to my Dafabet account, which has not yet been reflected in my wallet balance. On 12/09/2025 at 23:46:11 IST, I deposited an amount of INR 30,000.00. Unfortunately, despite the transaction being completed from my side, the funds have still not been credited to my Dafabet account.

This delay has caused considerable inconvenience, as I am unable to access or utilize the deposited amount. I kindly request you to investigate this matter on a priority basis and ensure that the funds are credited to my account without any further delay. Please also provide me with a clear update regarding the current status of this transaction, including any specific reason for the delay from your end.

In addition, I would like to highlight that I had previously raised a complaint regarding this same issue. However, it was not published, possibly because another complaint was also pending for review at the same time. Since neither of these complaints seems to have been addressed or published, I request that you recheck your records thoroughly and provide me with an update on both cases.

Given the importance of maintaining confidence and trust in your platform, I sincerely hope this issue will be resolved at the earliest possible time. Kindly confirm receipt of this email and provide me with the necessary details or supporting reference numbers for tracking the investigation.

Thank you very much for your prompt attention and assistance. I look forward to your early response and resolution.

Best regards,

Karthik

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹30000

Discussion

AskGamblers

• Support Team

8 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Karthikonda

8 months ago

Yes, It credited.

Thanks @ Askgamblers Team.

Please close the case.

Thanks,
Karthik

Dafabet Casino

• Representative

8 months ago

Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your account.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

Karthikonda

9 months ago

Hi Dafabet Team,

It’s been over 40 days now, and I’m really disappointed with the kind of response I’m receiving from your side. How can you provide such a statement after so many days? If my bank questions me about this delay, what explanation should I give?

Your support has been extremely poor and unhelpful to customers. I regret to say this, but it’s one of the worst service experiences I’ve had so far.

I kindly request you to provide the bank statement showing the transaction where I sent the money to your account. I need this document to verify the details with my bank.

Please send me your bank statement at the earliest.

Dafabet Casino Complaint Stats

Resolved 1364 / 1429

Avg. Amount $1,104

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (260)

Dafabet Casino Complaints

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Deposit of 10K INR not credited to the casino wallet

Dear AskGamblers Team and Dafabet Complaints Team,

I am writing to report a deposit of rupees 10k not deposited to the casino wallet.

On 11/06/2026, I made a separate deposit of 10,000 INR. The funds were successfully debited from my bank account, but the Dafabet cashier page continues to show the status as "in progress," and the money has not been added to my wallet. I have already attempted to resolve this through standard customer support channels without success.

Please link this to my ongoing case and review the details below:

Username: JERMYJOY77

Transaction ID: 516748243

Date & Time: 11/06/2026 at 06:08:18 AM

Amount: 10,000 INR

UTR Number: 060847842238

I have attached the successful bank transaction slip and the screenshot of the pending cashier page for this specific transaction.

Please validate this evidence alongside my open complaint and ensure the 10,000 INR is credited to my account.

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My account now clearly shows that my documents have been submitted and are currently under review. I have fully cooperated with all verification requirements.
Despite this, all three withdrawals remain pending and no estimated completion time has been provided.
I respect legitimate KYC procedures. However, once all requested documents have been submitted, players should not face unnecessary delays in receiving their own funds.
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Missing USDT Deposit Not Credited - ID: < username removed > - TxID: 522223950

Respected team,

I am writing regarding a deposit that has not been credited to my account despite the transaction being confirmed on-chain.

Account Details

- Dafabet ID: < username removed >

- Deposit Method: GDpay USDT ERC20

Transaction Details

- Deposit Transaction ID: 522223950

- Amount: 88,033 INR / 915.56 USDT

- Blockchain: Ethereum ERC20

- Transaction Hash: 0x60e7d8b9aaa7de857cd8b5d72210aa7dacd9810337c379e7e60e1e62d16fdd52-

- Time of Deposit: 16 july 2026 and 7 :32 pm

- Status: Confirmed on blockchain

It has been more than 96 hours since I made this deposit. I have contacted support multiple times but keep receiving the same response that "deposit is in process" with no resolution or timeline.

The funds have already left my wallet and the transaction is confirmed. Please escalate this to your payments/finance team and manually credit the amount of 915.56 USDT to my Dafabet ID: < username removed > immediately.

Attachments

1. Screenshot of successful payment from GDpay

2. Screenshot of Dafabet support replies

I request an urgent update on this matter with a resolution ETA. This is a significant amount and the delay is unacceptable.

Thank you for your immediate attention.

Regards,

< personal information removed >

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Below are the withdrawal details:

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Transaction Amount 100000.00

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Transaction UTR Number 619117089575

Transaction Type Withdrawal

From Dafa Sports

To Local Bank Transfer

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