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Deposit of INR 30000 not credited to Dafabet wallet


11 months ago

Dear Customer Support,

I am writing to bring to your attention an issue regarding a deposit that I made to my Dafabet account, which has not yet been reflected in my wallet balance. On 12/09/2025 at 23:46:11 IST, I deposited an amount of INR 30,000.00. Unfortunately, despite the transaction being completed from my side, the funds have still not been credited to my Dafabet account.

This delay has caused considerable inconvenience, as I am unable to access or utilize the deposited amount. I kindly request you to investigate this matter on a priority basis and ensure that the funds are credited to my account without any further delay. Please also provide me with a clear update regarding the current status of this transaction, including any specific reason for the delay from your end.

In addition, I would like to highlight that I had previously raised a complaint regarding this same issue. However, it was not published, possibly because another complaint was also pending for review at the same time. Since neither of these complaints seems to have been addressed or published, I request that you recheck your records thoroughly and provide me with an update on both cases.

Given the importance of maintaining confidence and trust in your platform, I sincerely hope this issue will be resolved at the earliest possible time. Kindly confirm receipt of this email and provide me with the necessary details or supporting reference numbers for tracking the investigation.

Thank you very much for your prompt attention and assistance. I look forward to your early response and resolution.

Best regards,

Karthik

Disputed Casino Dafabet Casino
Amount ₹30000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Yes, It credited.

Thanks @ Askgamblers Team.

Please close the case.

Thanks,
Karthik
User name
Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your account.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name loyalty-level-2
Hi Dafabet Team,

It’s been over 40 days now, and I’m really disappointed with the kind of response I’m receiving from your side. How can you provide such a statement after so many days? If my bank questions me about this delay, what explanation should I give?

Your support has been extremely poor and unhelpful to customers. I regret to say this, but it’s one of the worst service experiences I’ve had so far.

I kindly request you to provide the bank statement showing the transaction where I sent the money to your account. I need this document to verify the details with my bank.

Please send me your bank statement at the earliest.

Dafabet Casino Complaint Stats

Resolved 1452 / 1517
Avg. Amount $1,121
Avg. Complaint Duration 9 days
Avg. Response Time 2 days
Daily-Freespins
COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (267)

Dafabet Casino Complaints

See all complaints for this casino
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
93h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
19h left
$288