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Deposit of 20k and 40k inr not received


4 months ago
Dear AskGamblers Complaints Team,
I would like to raise a formal complaint against Dafabet regarding two deposits that were successfully paid from my bank/UPI but have still not been credited to my Dafabet account.
Despite providing valid payment proof and following up through their cashier system, both transactions remain pending and my balance has not been updated.
Below are the full transaction details:
First Deposit (Not Credited)
Amount: ₹40,000
Date & Time: 21 January 2026, 07:15 PM
Payment App: Paytm (UPI)
UPI Reference Number: 697830605414
Paid To: TRS Buildcon Services Private Limited
Dafabet Transaction ID: 487413638
Status on Dafabet: Pending
Payment was successful from my bank side, but Dafabet has not credited it.
Second Deposit (Not Credited)
Amount: ₹19,999.93 (₹20,000 approx)
Date & Time: 23 January 2026, 05:06 PM
Payment App: Paytm (UPI)
UPI Reference Number: 697939177186
Paid To: Kalandi Sahoo
Dafabet Transaction ID: 487997165
Status on Dafabet: Pending
This payment was also successful, but Dafabet has still not added the funds.
I have attached valid screenshots of both successful Paytm payments and Dafabet cashier records showing pending status.
Dafabet support has failed to resolve this issue so far.
I kindly request AskGamblers to investigate this matter and help me recover my funds as soon as possible.
Thank you for your support.
Disputed Casino Dafabet Casino
Amount ₹60000

Discussion

User name

Dear @DHIRENDRA650,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear customer,

Please be advised that our payments partner has not yet received the funds for transaction ID 487997165. If the amount was deducted from your account, we recommend contacting your bank to request a refund.

Thanks,
Dafabet
User name loyalty-level-2
Still my 20k deposit has not been credited sir
User name
Dear Valued Customer,

We can confirm that transaction ID 487413638 has been successfully completed.

Transaction ID 487997165 is currently under review, and we will provide an update shortly.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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