Mark all as read

Settings

Notifications
Casino Complaints

Deposit of 2000 not credited


user_avatar badge
By Laxma
2 months ago
I made a deposit of 2000 INR on 26 March, but the amount has not been credited to my Dafabet wallet. The transaction was successful from my side, and the details are as follows:

Transaction ID: 499756577
Amount: 2000 INR
Date: 26 March

I have contacted Dafabet’s live chat support multiple times, but they keep repeating the same response without providing a proper resolution or clear timeline. It has been very frustrating as my funds are debited, yet not reflected in my gaming account.
Disputed Casino Dafabet Casino
Amount ₹2000

Discussion

User name

Dear @Laxma,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer.

Please be advised that our payments partner has not received your funds. Therefore, if the amount was deducted from your bank account, it is likely held in a pending state within the banking network. We recommend contacting your bank to request a refund or a transaction reversal, as they are currently holding the funds. Once the bank releases the hold, the balance should reflect back in your account shortly.

Thanks,
Dafabet
User name loyalty-level-2
The amount was successfully debited from my bank account. I have already contacted my bank, and they have confirmed that the transaction was completed successfully from their side.

I am ready to provide my bank statement as proof showing the debit of 2000 INR if required.

I kindly request AskGamblers to intervene and assist in resolving this matter as soon as possible.
User name
Dear customer,

Please be advised that our payments partner has not yet received the funds. If the amount was deducted from your account, we recommend contacting your bank to request a refund.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino