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Deposit of 16k pending


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By prito77
3 months ago

complaint regarding my pending deposits, which have still not been credited to my DafaBet account despite successful payment from my side.


Account Details:


Username: < sent to the casino >


Date of Birth: < removed >


Pending Deposit Transactions:


Transaction ID: 521266643 – INR 10,000


Transaction ID: 521229429 – INR 6,000


The total amount of INR 16,000 has not been credited to my account even though the payments were completed successfully. This delay is unacceptable and has caused me considerable inconvenience.


I request that DafaBet immediately investigate these transactions and either:


Credit the pending deposits to my gaming account without further delay, or


Refund the full amount to my original payment method if the deposits cannot be processed.

Disputed Casino Dafabet Casino
Amount ₹16000

Discussion

User name

Dear @prito77,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

Thank you for your patience.

Your recent withdrawal request was declined due to an ongoing review of your account. We kindly ask that you submit a new withdrawal request using an alternative available withdrawal method.

Thanks,
Dafabet.
User name
Dear customer,

We have received your withdrawal concern. We will get back to you once we have an update.

Thanks,
Dafabet
User name loyalty-level-1
Please not my withdrawal with transaction ID
522258674
522258808
522259311
522288446
522297195
These withdrawal are showing under process from long time , but not getting successful and also i have not received the amount

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

Chart Pointer
57h left
$1,068