I made a deposit of 10000 INR into my dafabet account on 16/04/2026 and 4500 INR on 08/06/2026.
Its been a month and I havent receieved my money.
I have contacted the dafabet customer support multiple times via chat, mail and even calls but there is of no use.
So below are my details of the transaction I request you to please check them and add my money.
Transaction Id- 505064721
Amount - 10000 INR
UTR- 633012711066
Deposit from- HelloPay UPI
I already tried to upload the sucessful screenshot from cashier page but the transaction status is shown as failed and there is no option to upload the screenshot.
So please validate the transaction slip and add my money to the wallet.
Dear Dafabet Casino,
We respectfully request that you provide us with a timeframe for the conclusion of the investigation, considering the amount of time that has already passed.
Please note that the complaint will remain open at this stage. However, should you fail to provide a defined timeframe for the completion of the investigation, we may have no other option but to close the complaint as unresolved. Once the investigation has been concluded, you are welcome to request that the complaint be reopened and provide us with the outcome.
Thank you in advance for your cooperation.
Please note that we are still working on your inquiry for Transaction ID: 516399597. We apologize for any inconvenience or delays you are experiencing.
Regards,
Dafabet
Dear @Manishreddy5755,
Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.
Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
We apologize for the extended time it has taken for you to receive your deposit.
Kindly note that our payment provider has still not received your deposit for Transaction ID: 505064721. If the funds were debited from your account, kindly follow up with your bank regarding the transaction and request a refund.
Regarding Transaction ID: 516399597, this is still being checked by our payments team. We apologize for the extended time it has taken for you to receive your deposit. We kindly ask for your continued patience and understanding while this is still being checked.
We will provide you with an update as soon as we receive further feedback.
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