Complaint #670 Dafabet Casino

Deposit of 1000 on Jan and Feb 2025 Failed

By Kiran6

1 year ago

Hi Team,
I have deposited 500 on Jan 1st 2025 and it is failed.
Details:
Transaction ld 407029599
Transaction Date 01/01/2025 12:43:49 PM
Transaction Amount 500.00
From JuPay UPI To Dafa Sports
I have uploaded proofs informed via livechat and wrote 30+ emails along with voxya too but I didnt get resolution.

I have deposited 500 again today on Feb 1st 2025 and its failed again
Details:
Transaction ld414835875
Transaction Date 01/02/2025 09:34:11 AM
Transaction Amount 500.00
FromWorldPay UPI ToDafa Sports
I did same process again but no response

Dafabet failed my deposits in 2024 as well
I have lost so much money that is why Im complaining now.
I have gathered all the proofs of emails chat etc and documented Ill send legal notice if needed

Please help me
Thankyou

Disputed Casino Dafabet Casino

Reason Declined payment

Amount ₹1000

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Kiran6

1 year ago

Hi Ask Gamblers Team
Im writing this message to thankyou
All my issues are resolved now and amount credited
Thanks to Ask Gamblers

Thanks Dafabet for quick action

Kiran6

1 year ago

I got reply to clear cache
I tried in 5 different phone and browsers
Im able to bet too but Im not able to withdraw at all since it shows insufficient funds not only this
300 rupees deducted wrongly again

Dear dafabet
Im fedup I giveup now
You please keep the cash and disable my account
Thanks

Kiran6

1 year ago

Dear Askgamblers
Please help me like you helped me before
Dafabet is doing fraud my account has 2400+ funds now and it is stopping withdrawl wantedly

I will be thankful if you can help me

Dafabet Casino Complaint Stats

Resolved 1346 / 1411

Avg. Amount $1,104

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

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withdrawal pending due to intentionally delaying account verification process

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So i am requesting aakgamblers team to please help me getting my withdrawal as soon as possible and also help me getting my account verifed at earliest. I already provided them the requested clear documents which they asked but still they are intentionally delaying it.

Total disputed amount is 182000

Their email team is not accountable and they are just sending a random bot reply to every email.
Providing all three proofs here.
Askgamblers team please intervene here, I need your help.

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thanks

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Transaction I'd: 521892048

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Transaction amount: 7200

Time: 02.40 pm

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I am filing this complaint against Dafabet regarding the repeated rejection of my withdrawal requests without any explanation.

My account (Username: < username removed >) is fully verified, and my KYC documents have already been approved by Dafabet. My current balance is INR 65,538.43.

Despite having a verified account, every withdrawal request is declined. I have not received any email, notification, or explanation for these rejections.

Declined withdrawals:

Transaction ID: 519525652 – INR 65,338.00 (28 June 2026)

Transaction ID: 522757708 – INR 65,000.00 (19 July 2026)

I have already contacted Dafabet support and submitted a formal complaint requesting the exact reason for the declined withdrawals and immediate release of my funds. However, I have not received any meaningful response.

I respectfully request AskGamblers to mediate this dispute and ask Dafabet to either process my withdrawal immediately or provide a detailed written explanation, with reference to the relevant Terms and Conditions, for rejecting my withdrawals.

I have attached evidence showing my verified KYC status, current balance, withdrawal history, and my complaint sent to Dafabet.

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Firstly, they failed to verify my account, and it has been pending for so long. Even after multiple follow-ups, nothing happened, and now they forcefully applied some random bonus and are marking all my winnings as bonus amount.

I placed bets using my raw cash deposit of INR 4K without opting into any bonus.

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I would request Dafabet to please review my transaction and casino betting history and manually transfer my winnings to my withdrawable cash wallet immediately.

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Regards

ID: SSINGH241

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I uploaded my documents 10 days ago for account verification purposes and an account withdrawal concern. But till now it is showing account verification in review and as a result, they are just declining my withdrawal requests.

So, AskGamblers team, please intervene here and help getting my account verified and my withdrawl

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So kindly help me resolve this account verification issue.

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I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

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I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

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July 8, 2026 (09:19 AM): I noticed that my first withdrawal request was rejected, and my withdrawal function was subsequently disabled/closed without any prior notice or justification.

July 9, 2026 (Evening): I sent an email to their customer support requesting an explanation. While Dafabet usually replies within 10 minutes, I received absolutely no response.

July 10, 2026 (09:52 AM): I contacted their Live Chat support. The agent provided a generic, scripted response stating that my account was under review and I needed to "wait patiently."

July 11 – July 17, 2026 (Ongoing): I have continuously followed up with their customer service. As of today, July 17, the situation remains completely unresolved. The casino continues to give the exact same canned responses, forcing me to wait indefinitely without providing any concrete updates, explanations, or an estimated timeframe.

I would like to emphasize two crucial facts regarding my account:

No Bonuses Involved: I only play Live Casino games (Live Dealer) and I have NEVER accepted or claimed any bonuses or promotional offers. All funds in my account consist entirely of my own cash deposits and legitimate winnings.

Clean & Consistent Account History: I have been using this account normally, and all my previous withdrawals were processed smoothly without any issues. There is absolutely no breach of terms or valid reason for my account to be suddenly locked.

Whenever I ask for the specific reason for this review or a deadline for its completion, the casino flatly refuses to provide details. They are simply withholding my cash funds and stalling the process indefinitely without any transparency.

I kindly request Ask assistance in mediating this matter. I urge Dafabet to immediately conclude this "review," restore my withdrawal access, and release my funds.

Thank you very much for your time and assistance.

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