Deposit not yet credited
Hi, I've deposited 30,000 on April 13 to the upi id given by them but while entering utr number the page showed as timeout error. So I am unable to enter the utr number and transaction is showing as failed. I've approached them but I'm getting the same copy, paste reply without any approximate time frame
My email
UTR number 600565836045
I've transferred 30,000 to the upi id given for the transaction id 433542978
While filling the utr, the page shows as cloudfare error... so the deposit is showing as failed but the amount deducted from my bank account...
You can check the utr number and also attachment too."
Their reply
"Dear < first name removed >,
Good day!
I have followed up on your deposit of INR 30,000.00 on 13/04/2025 12:09 am IST as we are yet to secure the amount. The amount will be added to your wallet once confirmed. You can also monitor the status of your deposit via Cashier.
Best regards,
Palepu
IN Customer Support"