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Deposit not processed from past 5 days


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By pums696
1 year ago

I deposited amountvon Rs.10000 on 15/02/2025 at 10.32 AM using UPI method. Transaction was successful from my end and money has been debited from my bank account but it is not credited to my dafabet account. I have contacted customer service through chat and emails many times but unfortunately I getting the same response that payment partners have to confirm. Need to secure funds. For past 12 year I have regularly used this casino but Never had such issue.

Askgambler to kindly intervene in the issue. Below are the payment details

Username: < username removed >


Date of Deposit:15/20/2025

Time of Deposit: 10:32 AM

Deposit tnx id: 418663884

UPI id Provided by Casino for deposit: boim683263990681@bol

Name of The receiver on behalf of Dafabet : < full name removed >

Kindly check the attachment for UTR No. As I have attached required screenshot of payment details please verify them for your reference. I request you to kindly help me resolve this issue.

Disputed Casino Dafabet Casino
Amount ₹10000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Dear All,

I confirm that the transaction was successful and amount has been created to game account.

Thank you Askgambler And Dafabet for resolving this issue.

I want to ask Dafabet that why should always player has to submit bank statements if payments are pending.
Till yesterday evening I was receiving replies from your customer service that amount was not received at you end and they don't have access to their payment partners bank , it's your responsibility to provide required documents in the time of any issues arises as you have provided bank details for deposit, which are some individual
Personal accounts, that person may deny to confirm,
why should always players has to deal with banks for successful transactions in both scenario of Deposits and withdrawals.
I can see similar complaint here ,
I suggest you to be transparent in these such issues.

I am using your sit from past more then 12 years I never had such issue

Don't mind take it as a feed back

Once again u thank Askgambler and Dafatbet for resolving

Good day

Thanks n Regards
User name

Dear @pums696,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your accounts.

We still encourage you to contact our CS department about these issues.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1364 / 1429
Avg. Amount $1,104
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
USDT deposit successfully sent but not credited

Dear AskGamblers Team,

I request your assistance regarding a deposit dispute with Dafabet.

On 26 July 2026, I made a deposit of ₹10,000 via USDT (TRC20) using the payment details and QR code generated by Dafabet. The blockchain transaction was completed successfully and has been fully confirmed. However, my Dafabet account still shows the deposit as Pending, and my account balance remains ₹0.00.

<sensitive content removed>

Dafabet Deposit Details

Transaction ID: 523538443

Transaction Date & Time: 26 July 2026, 03:02:27 PM

Amount: ₹10,000

Status on Dafabet: Pending

From: ViPay to: Dafa Sports

Network: USDT (TRC20)

Recipient Wallet: TM6yTvF9i8EAFax5wCHJDhswMqRpmnJs5c

Transaction Hash (TXID): 4f870072c07dc5cad71419edc7a5456847de6f3a5f2838fe66152aa7abad9765

Blockchain Status: Successful and Confirmed

The wallet address displayed by Dafabet exactly matches the wallet address to which I transferred the funds. This confirms that the payment reached the destination wallet generated by Dafabet.

Despite this, the deposit has not been credited to my gaming account. I have already contacted Dafabet Support and provided all the requested evidence, including:

Dafabet deposit request with QR code.

Payment page showing the generated wallet address, SafePal transfer confirmation, TronScan blockchain confirmation.

Screenshot showing the deposit is still marked Pending in my Dafabet account.

As of today, I have not received my deposit or any meaningful resolution.

I respectfully request that AskGamblers intervene and ask Dafabet to investigate this payment with their payment provider and credit my ₹10,000 deposit immediately, as the blockchain evidence clearly shows the transaction was completed successfully.

Thank you for your assistance.

Chart Pointer
95h left
₹10,000
Deposit still pending extremely poor payment processing

Dear AskGamblers Team,

I am extremely disappointed with the way Dafabet is handling customer funds.

On 26 July 2026, I deposited ₹10,000 (108 USDT - TRC20) using the official QR code and payment address generated by Dafabet. The transaction was completed successfully and permanently confirmed on the TRON blockchain.

However, my deposit is still showing as "Pending" on Dafabet's internal website, and my account balance remains ₹0.00.

Deposit Details

Amount: ₹10,000 (108 USDT)

Dafabet Transaction ID: 523537121

Blockchain TXID: 2d0d2745a777ac64b554c880f107113323e7bf00f87be32a18e2c5ba313de68e

Blockchain Status: Successful & Confirmed

Dafabet Status: Pending

I have already submitted every possible proof:

Blockchain confirmation (TronScan), SafePal transaction record, Dafabet deposit history showing "Pending", the QR code/payment address generated by Dafabet

There is no issue from my side. The payment has reached the destination wallet successfully. The only issue is Dafabet's internal payment processing system, which has failed to credit a confirmed deposit.

This experience has seriously damaged my confidence in Dafabet. If the casino cannot even process a simple confirmed deposit correctly, I have serious concerns about how they handle customer withdrawals, which involve much larger amounts and are even more critical.

A reliable gambling operator should have a payment system that can process confirmed blockchain deposits promptly. Instead, customers are left waiting with no explanation, no timeline, and no resolution while their money remains unavailable.

I respectfully request AskGamblers to intervene and require Dafabet to:

  • Immediately investigate their internal payment processing system.
  • Manually credit my confirmed ₹10,000 deposit without any further delay.
  • Explain why a blockchain-confirmed payment is still pending on their website.
  • Ensure that other players do not experience the same issue.

I have attached all supporting evidence, including the blockchain confirmation, wallet transaction, and Dafabet pending deposit screenshot,

I hope AskGamblers can help resolve this matter as soon as possible.

Thank you.

Chart Pointer
95h left
₹10,000
Verification Portal Error Blocking 133450 Withdrawal
Dear AskGamblers Team,
I am filing a complaint against Dafabet regarding my withdrawal and account verification.
My latest withdrawal request is:
Transaction ID: 523193232
Amount: INR 133,450.00
Date: 23 July 2026
Status: Pending
Before this, Dafabet declined multiple withdrawal requests, including:
ID 522375637 – ₹10,000
ID 522375559 – ₹10,000
ID 522375464 – ₹10,000
ID 522368848 – ₹10,000
ID 522368532 – ₹10,000
ID 522366631 – ₹10,000
ID 522366565 – ₹20,000
ID 522358521 – ₹124,500
ID 522355708 – ₹124,500
Dafabet informed me that verification is required before processing my withdrawal. I immediately cooperated and prepared all requested documents, including my ID, selfie with ID, and identity documents.
However, Dafabet's verification portal repeatedly displays the error:
"Something went wrong. Please try again later."
Because of this technical issue on their own website, I cannot upload the required documents.
To avoid any delay from my side, I emailed all requested verification documents and supporting screenshots to:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Despite fully cooperating, my verification has not been completed and my withdrawal remains pending.
I respectfully request AskGamblers to intervene and ask Dafabet to:
Accept the verification documents already submitted by email or provide a working alternative verification method.
Complete my account verification without further delay.
Process my pending withdrawal of INR 133,450.00 promptly.
Status solved Resolved
₹133,450