Complaint #2299 Dafabet Casino

Deposit not credited to my dafabet wallet Total value 163000

By Sekho312

8 months ago

Hello sir

< personal information removed >

I have deposited 49000 and 24000 on 19/01/2026 and 20/01/2026 and another two deposits are 48000 and 42000 INR on 19/12/2025. Both transactions are successfully done from my side but in Dafabet history it's showing failed. Please take a look at this and deposit my amount. I have attached all successful payment screenshots from mine side along with this mail.

Here are my transaction details:

1). Amount: 49000

* Transaction I'd : 486934197

* Date & Time : 19/01/2026, 11:34:45 AM

* From : Secure Upi (phone pe)

* To :Common wallet

* UTR NUMBER: 855926611601

2). AMOUNT: 24000

* TRANSACTION I'D: 487179773

* DATE &TIME: 20/01/2026 , 04:56:27 PM

* FROM : TOPPAY UPI (PHONE PE )

* TO : COMMON WALLET

* UTR NUMBER: 027057476522

3). AMOUNT: 48000

* TRANSACTION I'D: 480801732

* DATE & TIME: 19/12/2025 , 12:34:10 PM

* FROM: TOpPAY UPI

* TO : COMMON WALLET

* UTR NUMBER : 370551353317

4). AMOUNT: 42000

* TRANSACTION I'D: 480819677

* DATE & TIME: 19/12/2025, 02:21:50 PM

* FROM: GPSPay UPI ( PHONE PE)

* TO : COMMON WALLET

* UTR NUMBER : 571989144500

PLEASE check with your payment team and deposit my funds ASAP into my wallet, I have already attached all my payment proof screenshots along with this Email. Otherwise I will never use Dafabet again.

Thankyou

Regards, < full name removed >

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹89000

Discussion

Dafabet Casino

• Representative

7 months ago

Dear Valued Customer,

Upon checking your account, we wish to inform you that our payment provider has not received the funds for Transaction IDs 487179773, 480801732, and 480819677. If the amount has been deducted from your bank account, we kindly advise contacting your bank directly to initiate a refund. We sincerely apologize for any inconvenience caused.

Thanks,
Dafabet

Sekho312

7 months ago

My issues is not resolved yet and they are asking me to request bank for refund , why are they not asking statement from their payment partner they already got fund my bank is confirmed that ,
This is so disgusting
I won't use dafabet again

Dafabet Casino

• Representative

7 months ago

Dear valued Customer,

Upon checking your account, we would like to inform you that the funds have not been received on the payment provider’s end. If the amount has been deducted from your bank account, we kindly advise you to contact your bank directly to initiate a refund process. (487179773, 480801732)

Kindly note that your issue is still under review. We sincerely appreciate your patience during this process.

Thanks,
Dafabet.

Dafabet Casino

• Representative

7 months ago

Dear valued Customer,

Please accept our apologies for the inconvenience caused.

Kindly note that your issue is still under review. We sincerely appreciate your patience during this process. Rest assured, we will get back to you as soon as the matter has been resolved.

Thank you for your understanding.

Thanks,
Dafabet.

Dafabet Casino Complaint Stats

Resolved 1471 / 1545

Avg. Amount $1,110

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 868 out of 909 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (275)

Dafabet Casino Complaints

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40000 INR Deposit missing for 27 days

I am submitting this complaint regarding an unresolved deposit on my Dafabet account.

Username: TAIBAR677
Dafabet Transaction ID: 527446410
Deposit amount: INR 40,000
Deposit date: 31/08/2026
Payment method: USDT (TRON TRC20)
Amount transferred: 419.618495 USDT
Blockchain TXID: 0180187683f48b153f8063c244fb853fdc13009ad392a3ac351142fe3491439d

The cryptocurrency transaction was successfully completed and confirmed on the TRON blockchain on 31 August 2026. However, the corresponding INR 40,000 deposit has still not been credited to my Dafabet account.

It has now been approximately 27 days since the transaction.

I have contacted Dafabet support multiple times during this period and provided the transaction information necessary to verify the payment. The matter has also been referred to their relevant team for review, but despite the considerable amount of time that has passed, the funds have still not been credited and I have not received a substantive resolution explaining what happened to the confirmed payment.

This is not a recently reported transaction for which I am simply waiting for an initial response. The deposit has remained unresolved since 31 August 2026, despite repeated attempts to resolve the matter directly with the casino.

The blockchain transaction is publicly verifiable as SUCCESSFUL and CONFIRMED. I can provide the transaction history, blockchain confirmation and my correspondence with Dafabet if required.

I am asking Dafabet to manually investigate Transaction ID 527446410, locate the confirmed USDT payment and either credit the corresponding INR 40,000 to my account or provide an appropriate resolution for the funds.

I would appreciate AskGamblers' assistance because almost four weeks have now passed without a resolution.

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Withdrawal declined and removed withdrawal method

Hi

I am using dafabet acc from a long time
Recently my dafabet asked for document verification and i have submitted all my documents and successfully verified my acc
When I tried to withdraw amount they removed crypto withdrawal options as I have deposited from crypto .When I tried to withdraw amount through another payment method the withdrawal are getting declined by saying payment mismatch
Disputed amount is 10000
I am uploading the withdrawal declined proofs below please check and help to withdraw my money

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Has not credited 26000 from my 100000 withdrawal

I made a ₹100,000 withdrawal from my Dafabet account, but only ₹74,000 was credited to my bank account. The remaining ₹26,000 has not been received.

Transaction ID: 528903369
UTR: 138710482666
Withdrawal: ₹100,000
Received: ₹74,000
Missing: ₹26,000

I have contacted Dafabet several times and provided my bank statement and transaction details. Dafabet has confirmed that the ₹26,000 is still under investigation and has been escalated to their Payment Team, but the issue remains unresolved.

I am requesting AskGamblers’ help in getting the outstanding ₹26,000 resolved, either credited to my bank account or returned to my Dafabet wallet if the bank credit cannot be confirmed.

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Delaying veriifcation and withdrawal since 7 days

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 8 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹1800 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

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Dafabet Casino 100000 INR withdrawal not credited since 14092026 Despite Being Marked as Successful

Dear AskGamblers Team,

I kindly request your assistance regarding my 100,000 INR withdrawal from Dafabet Casino, which has not been credited to my bank account since 14/09/2026, despite being marked as successful.

Transaction ID: 529043295
Amount: 100,000 INR
Withdrawal Date: 14/09/2026
Approved: 14/09/2026 at 16:45:40 IST
Status: Successful
UTR: 759034711057

Dafabet confirmed that the withdrawal was successfully processed and provided the above UTR for tracking. However, the amount has still not been credited to my Airtel Payments Bank account.

I contacted my bank regarding the UTR, and they informed me that UTR 759034711057 could not be traced in their system.

Dafabet requested my bank statement for verification, which I provided in PDF format. I also provided an updated statement covering the period from 10/09/2026 until the current date to ensure all relevant transactions were included.

However, despite providing the requested documents, I continue to receive generic responses and repeated requests for the same bank statement, without receiving a clear update regarding the actual status of the payment.

I have fully cooperated with
Dafabet and provided all the information and documents requested. I therefore kindly request AskGamblers' assistance in obtaining a clear resolution regarding this withdrawal.

I would appreciate it if Dafabet could provide a clear update regarding the payment and UTR, or resolve the withdrawal if the funds were not successfully received by my bank.

I'm also attaching my bank statement with this complaint for verification. The statement covers the relevant period and confirms that the 100,000 INR withdrawal has not been credited to my account.

Thank you for your assistance.

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Withdrawal successful but amount not credited

Dear team

My username Shivam00086

transaction id 528949535

I made a withdrawal of Rs 10000 on 13/09/2026, but the money has still not been credited to my account.

I am attaching my statement for the last three months up to today.

It is showing as successful, and you have given a UTR, but I am sure that the UTR is for a failed transaction because my Airtel Payments Bank account was put under UPI restrictions.

Please look into this matter and reverse the amount to my Dafabet wallet.

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I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and help me to update my email id without further delay.

Please let me know if any additional information or documents are required from my side.

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Documents were requested by Dafabet to process my withdrawals.

I have already provided my documents on 10th of September, and it's still pending.

I have followed up multiple times with the Dafabet support team and have not heard.

Some of the chat screenshots with the support team to this email.

Kindly please intervene and help me withdraw my stuck amount of 2,22,000 INR.

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And if ask on chat or email they say its under review, it took so long time. I have 7 pending withdrawal and received not even a one.

My username is DILESH02 and email address registered is < email removed >.

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Furthermore, I would like to clarify that the total disputed amount in this case is ₹2,10,000 (INR).

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