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Deposit not credited to my Dafabet account


3 months ago

Hello Dafabet Support,

My Dafabet username is < sent to the casino >.

I made a deposit of ₹39,999.84 on 08 July 2026 at 02:10 PM via PhonePe/UPI. The transaction was successful, but the amount has still not been credited to my Dafabet account.

Deposit Details:

Username: < sent to the casino >

Amount: ₹39,999.84

Date & Time: 08 July 2026, 02:10 PM

PhonePe Transaction ID: T26070­814­104­650­964­75690

UTR: 486997198476

Status: Successful

I have already shared the payment proof, but the deposit remains pending. Please investigate this issue urgently and either credit the deposit to my Dafabet account or refund the amount to my bank account.

Kindly let me know if you require any additional information.

Thank you.

Disputed Casino Dafabet Casino
Amount ₹39999

Discussion

User name

Dear Dafabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

User name
Dear Customer,

We would like to sincerely apologize for the extended wait time you are experiencing. Please be assured that our team is still actively working on your inquiry. We truly appreciate your continued patience as we ensure this is resolved correctly for you.

Thanks,
Dafabet
User name
Dear valued Customer,

Appologies for the inconvenience caused.

We are currently looking into your case and will follow up with you as soon as possible. We appreciate your patience.

Thanks,
Dafabet
User name
Dear Customer,

We are still working on your inquiry and appreciate your patience.

We apologize for any inconvenience or delay this may have caused. Thank you for your understanding.

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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58h left
$1,068