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Deposit not credited to dafa


5 months ago

Subject: Complaint regarding non-credit of deposited funds – Online Financial Fraud

I, < name removed > would like to file a complaint regarding a financial transaction where my deposited amount has not been credited to my account by an online platform (Dafabet).

Transaction Details:

Dafabet transaction id 504403751

- Amount: ₹3,999.62

- Date & Time: 13 April 2026, 6:15 PM

- UPI Transaction ID: 610366381509

- Payment Method: Google Pay (UPI)

- Sender Name: Mr D Sai Teja (Indian Bank)

- Receiver Name: RAVI KUMAR

- Receiver UPI ID: 6200435643@nyes

Issue Description:

I made a deposit of ₹3,999.62 to the UPI ID provided by the Dafabet platform. The payment was successfully completed, and both my bank and Google Pay have confirmed that the money has been credited to the receiver’s account.

However, the amount has not been credited to my Dafabet wallet. I have contacted their customer support multiple times, but they have failed to resolve the issue and are not providing anything

Thank you.

username: < removed and sent to the casino >


< personal info removed >

Disputed Casino Dafabet Casino

Discussion

User name

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

User name
Dear Valued Customer,

Our payments partner has confirmed that the funds have not been received. We kindly recommend checking with your bank regarding a possible refund.

Thanks,
Dafabet
User name loyalty-level-1
They are asking to deposit again same amount in mail its very bad from dafa then they release total 8k
I have already deposited ₹4000 to the UPI ID/QR code provided by your platform.
The receiver has confirmed that the amount was successfully received.
Asking me to deposit again is unacceptable and appears fraudulent.
User name loyalty-level-1
Pls check soon

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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54h left
$1,068