Mark all as read

Settings

Notifications
Casino Complaints

Deposit not credited since 10 Feb 2026


7 months ago

Deposit amount issue: 15000 INR

Explanation of my Issue with Dafabet :

Transaction ID - 492157657

On 10th Feb 2026, I made a deposit of 15,000 INR on my Dafabet account, and I have followed up and live-chatted multiple times, but they have still not credited the deposited amount till now.

I am totally harassed and sad by such a service from Dafabet.

I have tried contacting Live-Chat customer agents of Dafabet several times, but they make me wait and never respond to my messages and follow-ups at all.

I hereby humbly request that Dafabet credit my deposit amount ASAP.

I have attached all proofs of my deposit and communication chat screenshots I have had with Dafabet below.

Disputed Casino Dafabet Casino
Amount ₹15000

Discussion

User name

Dear @Krishna4,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Customer,

Thank you for your patience.

As confirmed by our Payment Service Provider, the UPI ID used for this transaction is no longer active.

If you have already completed the transfer, we kindly advise you to contact your bank for further assistance regarding the transaction.

Thank you for your understanding.

Regards,
Dafabet
User name loyalty-level-2
Dear Dafabet Casino ,

My deposit issue is unsolved and not credited by Dafabet since 10th February 2026.

I would like to inform Askgamblers team that I have been waiting since 10th February which is almost 150 days past since i have been waiting for Dafabet to credit my deposit amount.

I have also provided the successfull deposit bank payment slip and also my bank statement but since then dafabet have still not credited the deposited amount yet.

I hope i get my deposited amount soon.


More then 150 days past since i am waiting for my deposited amount.
User name
Dear customer,

We are still looking into your case and will follow up with you as soon as possible.

We appreciate your patience.

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

Chart Pointer
58h left
$1,068