Complaint #2157 Dafabet Casino

Deposit not credited into wallet despite several followups

By sudha707

6 months ago

I made a deposit of 14200 on 31/12/2025
Till now neither deposit has been credited nor there is a proper assistance from dafabet. Please help me resolve this issue.

Transaction Id : 482969732
Transaction Date: 31/12/2025 07:18:15 PM
Transaction Amount: 14200.00
Status: Pending
Transaction Type: Deposit
From: HTPay Banking
To: Data Sports
Everything is attached as screenshot

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹183150

Discussion

AskGamblers

• Support Team

5 months ago

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

sudha707

5 months ago

askgamblers,
Regarding the transaction ID 486768076: @dafabet is telling that another customer has claimed that deposit. But many days back I have received emails from dafabet stating that the deposit was made to another “merchant “.
I’m attaching screenshot for reference. Clearly @dafabet is twisting their words and not processing my deposit. I’m not at all getting what @dafabet is trying to prove here, why will I initiate deposit and jeopardise it knowing how bad and poor services @dafabet provides. Please @askgamblers it’s high time you guys involve in this matter as it has been nearly 50 days since I raised query

sudha707

5 months ago

Respected dafabet,
Please stop this nonsense. You have tortured me mentally so many times.
For the transaction ID 488775078: I have followed up multiple times with my bank and they confirmed me that the transaction was successful on that day itself. If you want I can share my bank statement from the date of deposit to till date to show that I haven’t received any refund. I will wait for another day or two and will file police complaint on your payments partner if not received my deposit. It’s been one month and it your theory is correct I would have received my refund which I didn’t.
2. For the transaction ID 486768076: How the hell can another customer claim my deposit? If that is the case give me the details of the customer who has claimed the deposit. I don’t know what kind of services are you providing? Besides that why would I use my deposit slip with another customer knowing about your fraudulent activities. I’m requesting you to process these two deposits as soon as possible otherwise it won’t be good for either of us.
If you need any supporting documents like bank statements till date, deposit slips and all I’m ready to provide.
@askgamblers can you please ask dafabet to provide supporting documents for their false claims. I’m ready to provide any sensitive information from my end.

Dafabet Casino

• Representative

5 months ago

Dear Valued Customer,

After reviewing your transactions, we would like to inform you that Transaction ID 488775078 has not yet been received by our payments partner. If the amount has already been deducted from your account, we kindly suggest contacting your bank to request a refund. Regarding Transaction ID 486768076, this deposit has already been successfully claimed by another customer and, therefore, cannot be processed for your account. We apologize for any inconvenience this may cause and appreciate your understanding.

Thanks,
Dafabet.

Dafabet Casino Complaint Stats

Resolved 1364 / 1429

Avg. Amount $1,104

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino

Deposit of 10K INR not credited to the casino wallet

Dear AskGamblers Team and Dafabet Complaints Team,

I am writing to report a deposit of rupees 10k not deposited to the casino wallet.

On 11/06/2026, I made a separate deposit of 10,000 INR. The funds were successfully debited from my bank account, but the Dafabet cashier page continues to show the status as "in progress," and the money has not been added to my wallet. I have already attempted to resolve this through standard customer support channels without success.

Please link this to my ongoing case and review the details below:

Username: JERMYJOY77

Transaction ID: 516748243

Date & Time: 11/06/2026 at 06:08:18 AM

Amount: 10,000 INR

UTR Number: 060847842238

I have attached the successful bank transaction slip and the screenshot of the pending cashier page for this specific transaction.

Please validate this evidence alongside my open complaint and ensure the 10,000 INR is credited to my account.

Regards,

Jermi

93h left

₹10,000

Withdrawal disabled Error Code 310

First dafabet placed a bet limit on my account which is already fully verified account. Then I decided that I don't need to have higher balance in my account because of the bet limits and therefore I was trying to make a withdrawal but I received a message that some error occurred with code 310. Upon checking my withdrawal history it shows that withdrawal was disabled. Contacted their live chat helpline but didn't get any satisfactory answer. Therefore I request that my withdrawals be enabled so that I can get back my funds.

94h left

Deposit successful but not credited in my dafa account

Missing USDT Deposit Not Credited - ID: < username removed > - TxID: 522223950

Respected team,

I am writing regarding a deposit that has not been credited to my account despite the transaction being confirmed on-chain.

Account Details

- Dafabet ID: < username removed >

- Deposit Method: GDpay USDT ERC20

Transaction Details

- Deposit Transaction ID: 522223950

- Amount: 88,033 INR / 915.56 USDT

- Blockchain: Ethereum ERC20

- Transaction Hash: 0x60e7d8b9aaa7de857cd8b5d72210aa7dacd9810337c379e7e60e1e62d16fdd52-

- Time of Deposit: 16 july 2026 and 7 :32 pm

- Status: Confirmed on blockchain

It has been more than 96 hours since I made this deposit. I have contacted support multiple times but keep receiving the same response that "deposit is in process" with no resolution or timeline.

The funds have already left my wallet and the transaction is confirmed. Please escalate this to your payments/finance team and manually credit the amount of 915.56 USDT to my Dafabet ID: < username removed > immediately.

Attachments

1. Screenshot of successful payment from GDpay

2. Screenshot of Dafabet support replies

I request an urgent update on this matter with a resolution ETA. This is a significant amount and the delay is unacceptable.

Thank you for your immediate attention.

Regards,

< personal information removed >

89h left

₹88,033

Withdrawal is taking too much time and account verification is delayed

My Dafabet withdrawal has been pending since 23rd July 2026. The total stuck amount is 470000 INR

They asked me to upload account verification documents, which I did on 23rd July itself, but still more than 48 hours have passed; it's showing under review only.

Their time frame for checking documents is 48 hours, and I waited that time, and after that I am contacting the AskGamblers team to help out me in this matter.

I would like to tell you that I am a silver vip level customer, but still I am facing this issue, so AskGamblers team, please intervene here and help me get my account verified and my withdrawal processed as soon as possible.

Their email team is not responding to my emails

66h left

₹470,000

Withdrawal amount not received from dafabet for more than 10 days

It’s been more than 10 days; I have not received withdrawal amount of 1 lak inr… Whenever I ask there is no proper response; they are saying like it’s already been successful and providing the transaction I’d as: 619117089575.

There is no amount credited with this ID till date.

Below are the withdrawal details:

Transaction Id 521279594

Transaction Date 10/07/2026 09:38:20 AM

Transaction Amount 100000.00

Status Successful

Transaction UTR Number 619117089575

Transaction Type Withdrawal

From Dafa Sports

To Local Bank Transfer

Also, I am attaching bank statement here. Please get me a resolution on this.

66h left