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Deposit not credited INR 25000


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By pums696
1 year ago

Dear AskGamblers,

I have deposited INR 25000 through UPI to the payment details provided by the casino on 25/06/2025, but it hasn't yet been credited to the game account. Despite contacting casino customer service many times issue has not been resolved.

Don't want to raise this issue in public, but I am helpless because the issue was not properly addressed by the customer service specialist of the casino.

Transaction ID: 447679563

Transaction Date: 25/06/2025 09:52:15 AM

Transaction Amount: 25000.00

UPI Method: WarrantPay UPI

Receive UPI ID:9395270130@ptyes

Receiver Name: Aynal Mandol

The above details were provided at the time of deposit.

I have attached all the required documents.

Like my bank statement (password to open: PRAM2502), UPI transaction slip, payment history

@askgamblers, kindly verify and intervene, and resolve this issue.

Thanks n regards

Disputed Casino Dafabet Casino
Amount ₹25000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Today money got credited to dafabet account.

@askgambler thank you for your mediation and helping to resolve problem.
@dafabet thank you, next time make sure it doesn't get drag to public platform being a loyal gold level customer felt bad
Advised to other player who followed this don't use UPI Method for deposit if person individuals details are received during deposits,
Better use local bank transfer at we can know the bank details.

Askgambler thanks and close this complaint
User name loyalty-level-2
Reapeately I am saying, the transaction was successful from my end and they have checked today morning also.
Then where the money disappeared are you scamming me You need to prove that you didn't received money, do you think am I fool to agree with your claim
Bank has said refund is impossible as the transaction was successful from their end . Why should my bank ask for refund after 1 week of transaction as it was send to person' s UPI id which was provided by your finance team at the time of deposit. Do you think will he still keep this balance in his account for 1 week. Think about this

@askgambler I want to bring your attention that today evening I spoke one of your Customer service specialist over the internet phone call, he said that the payment provider has confirmed that they have received the money on the day itself. Your finance them escalated this issue with payment provider and requested them refund on 26/06/2025, but the bank has accepted it seems, again on 30/06/2025 your finance team requested for refund, at this time the bank had accepted it seems. Till now I hadn't received neither in bank not in dafabet account.
My bank is asking bank statement of 3rd party payment provider as the transaction as successfully completed from there end.
Why should I contact your payment partner, it's your responsibility to get there bank statement. Advised me to file formal complaint to Cyber crime and govt financial institutions authorities. If it does get resolved.
@askgambler Kindly I request you to resolve this issue as soon as possible. As already 1 week passed, further without any delay please resolve it.

@Askgambler please ask dafabet to prove with evidence that there 3rd party vendor hadn't received money.
Why cant they share there payment partner bank statement to you.

Seems that now dafabet are scamming, never believed in my 12 years accocition they will go duch a low to scam there loyal player, disappointed.

ATTACHED MY UP TO DATE BANK STATEMENT FROM THE DATE OF TRANSACTION.
User name
Dear valued customer,

Your deposit was not received on the 3rd party's end. If the amount is deducted from your bank account, please follow up with the bank for refund.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1452 / 1517
Avg. Amount $1,121
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
92h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
19h left
$288