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Deposit not credited in wallet for more than few days


3 months ago

I have a successful bank transaction and a valid UTR: 742965697479 for my deposit of ₹2,000 made on the 10th at 4:52 PM. Your system 'failed' while entering the UTR, and despite sending the proof via email, your support team has been silent for over 48 hours. This is a blatant attempt to pocket user funds through 'technical errors.' I demand my wallet be credited immediately. Stop hiding behind your support scripts and fix this theft."txn id 503659816 username < sent to the casino >

Disputed Casino Dafabet Casino
Amount ₹2000

Discussion

User name

Dear @Anshuman10,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your account.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name
Dear Valued Customer,

We appreciate your patience and understanding in this matter. Please be assured that our dedicated team is actively reviewing your concern and working to resolve the issue as quickly as possible. We will provide a further update as soon as a resolution is reached.

Thanks,
Dafabet
User name loyalty-level-1
It's already been 11 days till now no response from you I have shared the screenshot of payment no reply I want my money

Dafabet Casino Complaint Stats

Resolved 1363 / 1428
Avg. Amount $1,105
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Verification Portal Error Blocking 133450 Withdrawal
Dear AskGamblers Team,
I am filing a complaint against Dafabet regarding my withdrawal and account verification.
My latest withdrawal request is:
Transaction ID: 523193232
Amount: INR 133,450.00
Date: 23 July 2026
Status: Pending
Before this, Dafabet declined multiple withdrawal requests, including:
ID 522375637 – ₹10,000
ID 522375559 – ₹10,000
ID 522375464 – ₹10,000
ID 522368848 – ₹10,000
ID 522368532 – ₹10,000
ID 522366631 – ₹10,000
ID 522366565 – ₹20,000
ID 522358521 – ₹124,500
ID 522355708 – ₹124,500
Dafabet informed me that verification is required before processing my withdrawal. I immediately cooperated and prepared all requested documents, including my ID, selfie with ID, and identity documents.
However, Dafabet's verification portal repeatedly displays the error:
"Something went wrong. Please try again later."
Because of this technical issue on their own website, I cannot upload the required documents.
To avoid any delay from my side, I emailed all requested verification documents and supporting screenshots to:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Despite fully cooperating, my verification has not been completed and my withdrawal remains pending.
I respectfully request AskGamblers to intervene and ask Dafabet to:
Accept the verification documents already submitted by email or provide a working alternative verification method.
Complete my account verification without further delay.
Process my pending withdrawal of INR 133,450.00 promptly.
Status solved Resolved
₹133,450