Complaint #3005 Dafabet Casino

Deposit not credited from 13 days

By Mohitkundal13

2 months ago

Dear DafaSports Support Team,

I am writing to follow up on my deposit of INR 5,000, which was made on 11 June 2026 at 04:08 AM and has still not been credited to my account.

Transaction Details:

* Amount: INR 5,000
* Date & Time: 11 June 2026, 04:08 AM
* From: 8054442691@kotakbank
* To: boim-490365155432@boi

It has now been 13 days since the transaction was completed. During this period, I have repeatedly contacted support and have only received automated responses stating that the matter is being checked. Initially I was informed that it would take 3 days, then 7 days, but there has been no resolution, update, or credit to my account.

This prolonged delay is causing significant mental stress and inconvenience. I respectfully request that this matter be escalated immediately and that I receive either:

1. Credit of the INR 5,000 deposit to my account, or
2. A refund of the full amount to my dafasport account.

Please provide a clear status update, investigation findings, and an expected resolution timeline. I would appreciate a response from a supervisor or the relevant payments team rather than an automated reply.

I have attached the transaction screenshot and supporting details for reference.

Thank you for your immediate attention to this matter.

Regards,

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹10000

Discussion

AskGamblers

• Support Team

1 month ago

Dear @Mohitkundal13,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required document has already been sent to the Dafabet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required document or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

Dafabet Casino

• Representative

1 month ago

Dear Valued Customer,

For further validation of your deposit of transaction ID 519664685, please provide a PDF copy of your bank statement covering the period from the date of the deposit to the present. This is because your shared deposit slip does not have a UPI ID.
Once we receive the document, we will review it and update you accordingly.

Also note that contents of your previous comment were deeply concerning, and we take matters of this nature with utmost seriousness. Your safety, along with the safety of those around you, is of the utmost importance to us.

Our platform is committed to ensuring responsible gaming, as outlined in the Terms of Use you accepted when creating your account. We provide options to help protect your wellbeing, including the ability to take a break or close your account if you feel it is necessary. Our team can assist you in setting this up. However, as noted in our Terms of Use, the effectiveness of these measures requires your full cooperation. We shall not be liable for any new accounts you may create or any attempts you make to bypass safeguards.

Additionally, we strongly encourage you to seek professional support and reach out to a helpline if you are in crisis or feeling overwhelmed.

If you are in crisis or need support, please reach out to these professional channels. For your safety and the wellbeing of everyone involved, we kindly ask that such matters be discussed directly with the appropriate professionals.

We remain committed to supporting you within the scope of our policies and capabilities.

Thanks,
Dafabet

Mohitkundal13

1 month ago

< disturbing content removed >

Dafabet Casino

• Representative

1 month ago

Dear Valued Customer,

We sincerely apologize for the extended delay. Please be assured that our team is actively working on your inquiry and making every effort to resolve it as soon as possible. We truly appreciate your patience and understanding while we work to ensure the matter is resolved correctly.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1454 / 1520

Avg. Amount $1,120

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

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169000 Crypto Deposit Successfully Completed on Blockchain but Still Not Credited

Dear AskGamblers Complaint Team,
I am requesting your assistance regarding an INR 169,000 deposit to my Dafabet/Dafa Sports account which has not been credited despite the cryptocurrency transaction being successfully completed on the blockchain.
The payment page instructed me to transfer 1,784.359877 USDC via Ethereum (ERC20) to the provided deposit address:
I completed the transaction to the exact address provided. My wallet shows the transfer as Completed, and the blockchain explorer confirms that the transaction was successful and that 1,784.359877 USDC was transferred to the specified address.
I have already contacted Dafabet and provided the transaction hash, sending/receiving addresses, wallet transaction proof, blockchain confirmation and screenshots of the deposit instructions.
Dafabet acknowledged my complaint regarding Transaction ID 528449446 but only informed me that the INR 169,000 would be credited “once confirmed.” Despite the blockchain transaction already being successfully confirmed, the deposit continues to show as Pending in my Dafabet cashier.
I respectfully request AskGamblers to intervene and ask Dafabet to trace this transaction with its payment provider and credit the full INR 169,000 to my Dafa Sports account without further unnecessary delay. If for any technical reason the deposit cannot be credited, I request that the equivalent cryptocurrency amount be returned to the originating wallet.
I am attaching the deposit QR/payment instruction, wallet confirmation, blockchain transaction confirmation, Dafabet cashier showing the INR 169,000 deposit as pending, and my correspondence with Dafabet support.
Thank you for your assistance.

Resolved

₹169,000

Withdrawal not credited despite successful processing

Hello AskGamblers Team,

I am facing an issue with my Dafabet withdrawal of ₹58,300.

Username: VIJAYKUMAR0877

Transaction ID: 527449404

Withdrawal Date: 31/08/2026

Dafabet marked the withdrawal as Successful on 31/08/2026 at 15:48:56 IST, but the amount has not been credited to my bank account. It's been almost 9 days since I've been getting the same generic response from Dafabet CS, and days are passing without an update.

I contacted Dafabet several times and provided the bank statement they requested. I also checked with my bank, but the transaction/UTR is not traceable, and no credit has been received.

Dafabet has informed me that the issue is being checked by their Payments Team, but I am still waiting for the withdrawal amount.

I have attached the bank statement as proof.

Please help me resolve this issue and get my ₹58,300 credited.

Thank you.

84h left

₹58,300

Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01

I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.

My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.

I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”

Despite completing verification, the withdrawal problem has not been resolved.

On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:

Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined

Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.

I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.

At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.

I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.

I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.

I am attaching supporting evidence showing:

My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

61h left

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Withdrawal not credited 8000

Dear Support Team,

I am writing to raise a complaint regarding a withdrawal transaction where the amount has not been credited to my bank account.

Transaction Details:

Transaction ID: 527365615
Transaction Date: 30/08/2026, 03:00:37 PM
Transaction Amount: ₹8,000.00
Status: Successful
UTR Number: 948521025896
Transaction Type: Withdrawal
From: Common Wallet
To: Local Bank Transfer

Although the transaction status shows Successful, the amount of ₹8,000 has not been credited to my bank account.

Please investigate this transaction using the above UTR number and arrange for the amount to be credited at the earliest. Kindly also provide an update on the status and resolution of my complaint.

Pw of attachment: < password removed >

Thank you.

82h left

₹8,000

Verification pending for 10 days

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹1,52,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

65h left

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Withdrawal of INR 40000 has not been credited for a long time

Hi @dafabet team

I withdrew Rs 40000 on 18th August.

The withdrawal was successfully processed but has not been credited to my bank account.

17 working days have already passed, but the amount has still not been credited to my bank account.

Please check with the payment partners and please credit the amount to my bank account.

Transaction ID in Dafabet: 526211119

Resolved

₹40,000

Deposit not credited

Dear AskGamblers Team,

I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.

I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

Amount: 288 USDT
Network: TRON
Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
Status: Successful / Confirmed
Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.

I have attached screenshots showing:

The Dafabet deposit marked as Pending.
My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.

I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Resolved

$288

Deposit amount not credited my dafa account 8 days over still not received

Sir I deposited 20001 rupees. I still have not received my Dafabet account. Please clear the issue. I have clear screenshot also. I chatted with customer support team but no use and send mail also but still not received my money. I deposited the amount 24 August 8 days over still have not received my money. I uploaded the screenshot on the cashier page also. Please clear payment issue. Thank you

66h left

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Withdrawal amount not credited

I have a withdrawal issue with dafabet.

The withdrawal of INR 34,000 happened via a split payment of INR 8000, INR 8000, INR 6000 and INR 12,000.

But INR 12,000 has never came to the bank. I have checked with my bank with the UTR number provided by dafabet but bank has informed that the payment has not received.

I have escalated this to dafabet team and they have informed to share the bank statement which I have shared thrice to them but no response after that.

Kindly help with the solution.

Resolved

₹12,000

Deposit not credited since January 10th 16500 INR

I am submitting this complaint regarding a 16500 INR deposit made to my Dafabet account on 10 January 2026.

The amount was successfully debited from my payment account, but it has never been credited to my Dafabet wallet.

I have contacted Dafabet customer support regarding this issue and have provided the relevant transaction details and payment proof.

Dafabet has not credited the amount to my wallet, and I am requesting that the payment be properly investigated by their payment and finance team.

I am requesting that Dafabet trace this transaction and either credit the 16500 INR to my Dafabet wallet or return the money to the original payment source.

I can provide proof of the successful transaction and any relevant correspondence with Dafabet.

I have already waited for several months, and I am requesting assistance in getting this matter resolved.

Username - kunalchoundiye

Date of birth - <removed>

UTR - 601081229653

Transaction ID - 485042728

Transaction Date - 10-01-2026

Transaction Time - 05-08-19 PM

Deposit Amount - INR 16500

Payment Method- Jupay UPI

Receiver UPI Name- Dhinesh Babu

Receiver UPI ID- 8925239405-u77c@ybl

Resolved

₹16,500