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Deposit not credited for 2 days


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By ask1243
2 years ago
Hello sir,

I am using Dafabet with user ID- ashok1243. On 14th July 2024 at 4:05 pm I made an deposit of 2800 to my dafabet account but it was not credited to my account. I tried contacting with all the emails but there is no helpful response as they would only copy-paste.

Earlier also I faced a similar but got away with your help ( AskGamblers).

I am requesting you to kindly take this complaint as well and solve this ASAP.

Thank you in advance.
Disputed Casino Dafabet Casino
Amount ₹2800

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Thank You @ASKGAMBLERS ANd @DAFABET CASINO
I have received the fund. Kindly close the case now...
User name
Dear player, your transaction is successful now, kindly check and confirm.
User name loyalty-level-2
Hello Team .

I initiated a deposit of ₹ 2800/- on 14/07/2024 04:05:35 PM IST (GMT + 5:30) via UPI.
My payment UTR number is : 419638990506
I submitted the UTR number in dafabet website.

After few minutes I saw that the transaction was pending.

Then I uploaded the screenshot.

After around 2-3 hours I saw that my transaction was pending. I tried to create a new deposit request. But still the result was same.

I contacted customer support.

First they told me to wait for some time.

But after waiting for more than 24 hours I again contacted them.

They told me that they have not received the fund. But I confirmed with my bank that the fund was credited to the recipient account as this was an UPI transaction and the transaction was successful from my end.

After that I contacted customer care several times and mentioned about the transaction details.

Now they are repeatedly saying that they have not received the fund. They have said that they are confirming with their payment partner but they are doing nothing. Every time they are saying the same thing that "Another follow up had been created and they have not received the fund".

I am aslo attaching my payment screenshot, conversation with customer support and screenshot of my cashier section in dafabet website.

Kindly help me Askgamblers..

Dafabet Casino Complaint Stats

Resolved 1364 / 1429
Avg. Amount $1,104
Avg. Complaint Duration 9 days
Avg. Response Time 2 days
Freakspin
COMPLAINT REFERRED BY AGCCS PARTNER Freakspin (111)

Dafabet Casino Complaints

See all complaints for this casino
Verification Portal Error Blocking 133450 Withdrawal
Dear AskGamblers Team,
I am filing a complaint against Dafabet regarding my withdrawal and account verification.
My latest withdrawal request is:
Transaction ID: 523193232
Amount: INR 133,450.00
Date: 23 July 2026
Status: Pending
Before this, Dafabet declined multiple withdrawal requests, including:
ID 522375637 – ₹10,000
ID 522375559 – ₹10,000
ID 522375464 – ₹10,000
ID 522368848 – ₹10,000
ID 522368532 – ₹10,000
ID 522366631 – ₹10,000
ID 522366565 – ₹20,000
ID 522358521 – ₹124,500
ID 522355708 – ₹124,500
Dafabet informed me that verification is required before processing my withdrawal. I immediately cooperated and prepared all requested documents, including my ID, selfie with ID, and identity documents.
However, Dafabet's verification portal repeatedly displays the error:
"Something went wrong. Please try again later."
Because of this technical issue on their own website, I cannot upload the required documents.
To avoid any delay from my side, I emailed all requested verification documents and supporting screenshots to:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Despite fully cooperating, my verification has not been completed and my withdrawal remains pending.
I respectfully request AskGamblers to intervene and ask Dafabet to:
Accept the verification documents already submitted by email or provide a working alternative verification method.
Complete my account verification without further delay.
Process my pending withdrawal of INR 133,450.00 promptly.
Status solved Resolved
₹133,450