Complaint #2817 Dafabet Casino

Deposit not added to my dafasports account

By msdsantu1991

1 month ago

Deposit not credited to my Dafa Sports Account

Username: < sent to the casino >

DOB : < removed >

Deposit Details:

Amount: 2000

Date & Time : 29-04-2026 & 01:24 PM

Transaction ID : 507696681

UTR NUMBER :< visible on the attachment >

Every time your holding my deposit in right time, this is not acceptable.

Amount has been debited from my account and credited to your payment providers bank account but still my deposit is pending

Add my Deposit amount asap

Here am attaching successful transaction screenshot for your reference

please help me ask gamblers team

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹2000

Discussion

msdsantu1991

1 day ago

Dear Dafa Casino Payments Team,

I am writing to issue a final notice regarding my unresolved deposit transaction, which has remained pending for 45 days despite my full cooperation and submission of all requested evidence.

I have already provided successful transaction screenshots, payment confirmations, and all supporting documentation required to verify the deposit. However, the funds have still not been credited to my casino account, nor have I received a satisfactory explanation regarding the delay.

I would like clear answers to the following questions:

1. Why has a simple deposit verification remained unresolved for 45 days?
2. Why has the payments team failed to coordinate effectively with the payment provider despite receiving valid proof of payment?
3. What is preventing the deposit from being credited to my account?

Furthermore, I am concerned that I have received communications from unauthorized or unverified email addresses instead of receiving proper updates through official support channels. This raises serious concerns regarding the handling of my complaint and the overall transparency of the investigation process.

The prolonged delay demonstrates a lack of urgency and responsibility in resolving a legitimate player deposit issue. I have acted in good faith throughout this process, responded promptly to all requests, and provided sufficient evidence to support my claim.

Therefore, I am granting Dafa Casino a final 48-hour deadline from the receipt of this email to either:

Credit the missing deposit to my account; or
Provide a definitive resolution supported by verification from your payment provider.

If this matter remains unresolved after 48 hours, I will proceed with initiating a chargeback request through my bank and pursue all other available dispute-resolution channels. I have already allowed more than sufficient time for investigation and resolution.

I request your immediate attention and expect a prompt response.

Dafabet Casino

• Representative

2 days ago

Dear customer,

We are currently looking into your case and will follow up with you as soon as possible. We appreciate your patience.

Regards,
Dafabet

msdsantu1991

6 days ago

I have given enough time to your payments team
From 40 days am waiting for my deposit still you need time
How much time you need
If i give 1 year time also not enough for your payments team because your intention is to cheat me
I have enough proofs to show that your team is cheating me.
One of your customer support is trying to cheat me by sending mails from his personal e-mail ID that i have attached screenshot in my previous complaint replies
Lastly am telling you that am going to complaint in cybercrime if i not get my deposit within 24hours
Last 24 hours am giving you
I have begged, requested you but your trying to cheat me
If not get my deposit amount within 24 hours you will face legal consequences am not threatening you just informing you

Dafabet Casino

• Representative

6 days ago

Dear Valued Customer,

We would like to sincerely apologize for the extended wait time. Please be assured that our team is still actively reviewing your inquiry and working toward a resolution.

We greatly appreciate your patience and understanding while we ensure the matter is handled thoroughly and correctly.

Thank you for your continued cooperation. We will provide you with an update as soon as more information becomes available.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1275 / 1340

Avg. Amount $1,049

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino

My withdrawal amount not yet received it shows successful but amount not yet received

Transaction I’d :- 515928004

Amount:- 36500

My withdrawal as been kept but amount was not yet received till now in withdrawal history it shows withdrawal was successful completed but amount not yet received to my bank account please make sure that solve this problem as soon as possible make and I also I have attached my bank statement below please check it

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Deposit not received once again

Dear AskGamblers Team,
I am writing to file an official complaint against Dafabet regarding a deposit that has not been credited to my account, despite multiple follow-ups via live chat and email.
On June 6, 2026, at 11:33 PM, I made a deposit intended for my Dafabet account via HTPay Banking. The payment was processed successfully from my end via PhonePe, but the status on the Dafabet deposit page is still showing as "Pending."
Here are the complete details of the transaction:
Dafabet Transaction ID: 516122265
Transaction Date & Time: 06/06/2026, 11:34:31 PM
Dafabet Requested Amount: ₹1999.00
Actual Successful Paid Amount: ₹1,997.39
Paid To: Lokeshi Meena (XXXXXX3297@freecharge)
Bank Transaction ID: T2606062333148611508684
UTR Number: 922251682757
Payment Message/Reference: b0516znaxtlp
I have already submitted all valid payment proofs and screenshots to Dafabet's support team multiple times, but I have not received any positive response or resolution. The funds have been debited from my bank account, but they are not reflecting in my casino balance.
I request AskGamblers to kindly intervene and help me resolve this issue so that my funds can be credited to my account or refunded immediately. I have attached the screenshots of both the pending deposit request and the successful bank transfer for your reference.
Thank you for your assistance.

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Dafabet delaying withdrawal even after completing veriifcation

Hi Ask gambler's team,

My earlier complaints were rejected because of gap in your understanding of my problem. Please read the issue in detail below.

Dafabet blocked my withdrawals 10 days back and asked for pan and photo with pan for verification.

I have provided all the necessary documentation required for verification clearly and in accordance with Dafabet’s guidelines and the documents are verified 4 days ago, but the withdrawals are still not processed. You can check their reply screenshot stating verification is complete.

Since verification is complete, they should be processing my withdrawals but if I ask them to process my withdrawal, I am getting irrelevant replies regarding deposit. I think the bots are replying.

I have fully cooperated with all verification requirements and the verification is also completed but the issue with withdrawal still remains unresolved. If they want any additional documents for verification I am ready to give them but they are not giving me proper response to resolve the issue. I called them and emailed them but all I am getting is standard deposit bot replies. Please check it yourself in the screenshot.

I kindly request your intervention to help allow me to withdraw my funds without further delay.

81h left

Account documents verification taking too long

My dafabet userid is < username removed ?

My withdrawal got declined and reason they gave was to submit account verification documents.

So i uploaded the requested documents in my accounts documents tab ( My id and selfie holding the id ). I uploaded them 4 days ago but till now it is showing documents have been submitted and we are reviewing them. According to them, only account documents verification takes 24-48 hours which has already surpassed and in email also I sent them. But they are sending irrelevant reply like - to validate your deposit concern something.

I am asking them about my verification status and they are replying with deposit concern which is irrelevant.

@askgamblers please intervene and tell dafabet team that documents have already been sent to their team and uploaded to the website but till now the account is not verified and due to that my withdrawal is pending.

@dafabet please verify my account now and process my withdrawal.

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Withdraw Disabled

I'm here to complain against Dafabet as they have suddenly disabled my withdrawal. I've been emailing them for 4 days, but their response is very lazy, mostly bot-replied emails with non-sync answers as I provided them in Screenshots. I request AG to help me out to withdraw my Remaining funds. If needed, I am ready to re-verify my account.

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Verification issue with dafabet casino

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

I have been emailing them since last 7 days and getting standard and sometimes irrelevant response. Please find attached screenshot.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹258,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

55h left

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Deposit not credited why

I made a deposit of Rs.4400 into my Dafabet account, but the amount has not been credited to my wallet yet. The amount has been deducted; however, it is not reflected in my Dafabet balance.

I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 4400

Date & Time of Transaction: 27/05/2026. 08:13:32 PM

Transaction ID - 513396534

Deposit method - HelloPay UPI

I kindly request AskGamblers to investigate this matter and assist me in getting my deposited amount credited to my Dafabet account as soon as possible.

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Dafabet multiple deposits not credited why

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I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 1000

Date & Time of Transaction: 01/06/2026. 01:11:07 PM

Transaction ID - 515214626

Deposit method - SecureUPI

2. Deposit Amount: INR 1000

Date & Time of Transaction: 04/06/2026. 12:50:51 AM

Transaction ID - 515673093

Deposit method - HellopayUPI

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Date & Time of Transaction: 04/06/2026. 04:04:30 PM

Transaction ID - 515744575

Deposit method - SecureUPI

4. Deposit Amount: INR 1500

Date & Time of Transaction: 05/06/2026. 11:04:01 PM

Transaction ID - 515967535

Deposit method - SecureUPI

I kindly request AskGamblers to investigate this matter and assist me in getting my deposited amount credited to my Dafabet account as soon as possible.

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Blocked withdraw without any reason

Hello, my dafabet username is < username removed > and they have blocked my withdrawal process without any notification or reason. Whenever I am trying to contact them, their live support agents are providing bot answers and telling me to wait and wait. I am now fully fed up with their bot answers. Whenever I try to withdraw they show error 310. I am providing the withdrawal requests and the issue I am facing with the proofs:

1. Withdrawal request

Amount - 2000

Date and Time - 29/05/2026 11:20:29 PM

Transaction id - 514363297

2. Withdrawal request

Amount - 1000

Date and time - 30/05/2026 02:10:47 PM

Transaction id - 514492467

I have contacted them via chat and live call both but they just say wait and wait and wait.

I request askgamblers team to please help me get my money back from them. I am attaching all the screenshots below.

75h left

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Payment delayed since May 25th

Hi AskGamblers team,

I am writing to file an official complaint against the betting platform Dafabet regarding their continued negligence in verifying my documents.

I have written to their support team multiple times, but they always come back with irrelevant responses, asking for a deposit slip when I am talking about withdrawal.

When I raise again, they say they are checking, but already been 8 days since the withdrawal was made.

Please find attached screenshots for their response.

Kindly help me to get my money back.

Thanks

Resolved

₹100,000