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Deposit not added to my Dafa Sports account


3 months ago
Deposit not credited to Dafa Sports

Username : pabba1990
Product: Dafa Sports
Amount : 1600
Date of transaction : 15-02-2026
Time of transaction : 10:54 AM
Deposit Method : HTPay Banking
UTR no : 220874514752
Transaction id: 493069416

Everytime am facing deposit issues, if you do like this I'll not deposit again, correct time your holding my deposit, this is not correct and fair

Amount has been debited from my account
Please check the above details
And add the funds to my dafabet account ASAP.

Here am attaching the successful transaction screenshot for your reference.

Thanking you
Disputed Casino Dafabet Casino
Amount ₹10000

Discussion

User name

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

User name loyalty-level-2
The transaction was completed successfully from my side, and I have attached:

1. My latest bank statement

2. Screenshot of the successful transaction confirmation

However, the deposited amount has still not been credited to my Dafabet account.

My bank has clearly informed me that since the transaction was successful, a refund or transaction reversal is not possible from their side. They have advised me to raise a chargeback or cybercrime complaint if the merchant has not received or acknowledged the payment.

Before I proceed with any chargeback or formal complaint, I request you to immediately verify your payment provider’s bank statement and confirm whether the amount of ₹1600 has been received on your end.

If the amount has been received, kindly credit it to my Dafabet account without further delay.

If amount has not received to your payment providers I'll raise chargeback or cybercrime complaint after that am not responsible for anything if your payment providers bank account gets freezed


If you require any additional details from my side, please let me know immediately. I expect a prompt resolution to avoid escalating this matter through my bank.
User name
Dear customer,

Please be advised that our payments partner has not received your funds. Therefore, if the amount was deducted from your bank account, it is likely held in a pending state within the banking network.

We recommend contacting your bank to request a refund or a transaction reversal, as they are currently holding the funds. Once the bank releases the hold, the balance should reflect back in your account shortly.

We appreciate your understanding.

Thanks,
Dafabet
User name loyalty-level-2
Deposit of 1600 not added to my Dafa Sports account.

Here is my deposit details

Username : pabba1990
Product: Dafa Sports
Amount : 1600
Date of transaction : 15-02-2026
Time of transaction : 10:54 AM
Deposit Method : HTPay Banking
UTR no : 220874514752
Transaction id: 493069416

Please check your payment providers bank statement and confirm my deposit.

For your clarification, once payment is successful from end refund is not possible from payment providers side, unless I raise complaint, shal i do that.

First identify the loop in your payment providers side, because they are doing all these non sense

Here Am attaching successful transaction screenshot and my bank statement please check and confirm my deposit with your payment providers

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Dafabet Casino Complaints

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