Complaint #2495 Dafabet Casino

Deposit not added to my Dafa Sports account

By pabba1990

7 months ago

Deposit not credited to Dafa Sports

Username : pabba1990
Product: Dafa Sports
Amount : 1600
Date of transaction : 15-02-2026
Time of transaction : 10:54 AM
Deposit Method : HTPay Banking
UTR no : 220874514752
Transaction id: 493069416

Everytime am facing deposit issues, if you do like this I'll not deposit again, correct time your holding my deposit, this is not correct and fair

Amount has been debited from my account
Please check the above details
And add the funds to my dafabet account ASAP.

Here am attaching the successful transaction screenshot for your reference.

Thanking you

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹10000

Discussion

AskGamblers

• Support Team

6 months ago

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

pabba1990

6 months ago

The transaction was completed successfully from my side, and I have attached:

1. My latest bank statement

2. Screenshot of the successful transaction confirmation

However, the deposited amount has still not been credited to my Dafabet account.

My bank has clearly informed me that since the transaction was successful, a refund or transaction reversal is not possible from their side. They have advised me to raise a chargeback or cybercrime complaint if the merchant has not received or acknowledged the payment.

Before I proceed with any chargeback or formal complaint, I request you to immediately verify your payment provider’s bank statement and confirm whether the amount of ₹1600 has been received on your end.

If the amount has been received, kindly credit it to my Dafabet account without further delay.

If amount has not received to your payment providers I'll raise chargeback or cybercrime complaint after that am not responsible for anything if your payment providers bank account gets freezed

If you require any additional details from my side, please let me know immediately. I expect a prompt resolution to avoid escalating this matter through my bank.

Dafabet Casino

• Representative

6 months ago

Dear customer,

Please be advised that our payments partner has not received your funds. Therefore, if the amount was deducted from your bank account, it is likely held in a pending state within the banking network.

We recommend contacting your bank to request a refund or a transaction reversal, as they are currently holding the funds. Once the bank releases the hold, the balance should reflect back in your account shortly.

We appreciate your understanding.

Thanks,
Dafabet

pabba1990

6 months ago

Deposit of 1600 not added to my Dafa Sports account.

Here is my deposit details

Username : pabba1990
Product: Dafa Sports
Amount : 1600
Date of transaction : 15-02-2026
Time of transaction : 10:54 AM
Deposit Method : HTPay Banking
UTR no : 220874514752
Transaction id: 493069416

Please check your payment providers bank statement and confirm my deposit.

For your clarification, once payment is successful from end refund is not possible from payment providers side, unless I raise complaint, shal i do that.

First identify the loop in your payment providers side, because they are doing all these non sense

Here Am attaching successful transaction screenshot and my bank statement please check and confirm my deposit with your payment providers

Dafabet Casino Complaint Stats

Resolved 1471 / 1545

Avg. Amount $1,110

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 868 out of 909 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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40000 INR Deposit missing for 27 days

I am submitting this complaint regarding an unresolved deposit on my Dafabet account.

Username: TAIBAR677
Dafabet Transaction ID: 527446410
Deposit amount: INR 40,000
Deposit date: 31/08/2026
Payment method: USDT (TRON TRC20)
Amount transferred: 419.618495 USDT
Blockchain TXID: 0180187683f48b153f8063c244fb853fdc13009ad392a3ac351142fe3491439d

The cryptocurrency transaction was successfully completed and confirmed on the TRON blockchain on 31 August 2026. However, the corresponding INR 40,000 deposit has still not been credited to my Dafabet account.

It has now been approximately 27 days since the transaction.

I have contacted Dafabet support multiple times during this period and provided the transaction information necessary to verify the payment. The matter has also been referred to their relevant team for review, but despite the considerable amount of time that has passed, the funds have still not been credited and I have not received a substantive resolution explaining what happened to the confirmed payment.

This is not a recently reported transaction for which I am simply waiting for an initial response. The deposit has remained unresolved since 31 August 2026, despite repeated attempts to resolve the matter directly with the casino.

The blockchain transaction is publicly verifiable as SUCCESSFUL and CONFIRMED. I can provide the transaction history, blockchain confirmation and my correspondence with Dafabet if required.

I am asking Dafabet to manually investigate Transaction ID 527446410, locate the confirmed USDT payment and either credit the corresponding INR 40,000 to my account or provide an appropriate resolution for the funds.

I would appreciate AskGamblers' assistance because almost four weeks have now passed without a resolution.

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I am using dafabet acc from a long time
Recently my dafabet asked for document verification and i have submitted all my documents and successfully verified my acc
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Disputed amount is 10000
I am uploading the withdrawal declined proofs below please check and help to withdraw my money

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Transaction ID: 528903369
UTR: 138710482666
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Missing: ₹26,000

I have contacted Dafabet several times and provided my bank statement and transaction details. Dafabet has confirmed that the ₹26,000 is still under investigation and has been escalated to their Payment Team, but the issue remains unresolved.

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I kindly request your assistance regarding my 100,000 INR withdrawal from Dafabet Casino, which has not been credited to my bank account since 14/09/2026, despite being marked as successful.

Transaction ID: 529043295
Amount: 100,000 INR
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Approved: 14/09/2026 at 16:45:40 IST
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I contacted my bank regarding the UTR, and they informed me that UTR 759034711057 could not be traced in their system.

Dafabet requested my bank statement for verification, which I provided in PDF format. I also provided an updated statement covering the period from 10/09/2026 until the current date to ensure all relevant transactions were included.

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I would appreciate it if Dafabet could provide a clear update regarding the payment and UTR, or resolve the withdrawal if the funds were not successfully received by my bank.

I'm also attaching my bank statement with this complaint for verification. The statement covers the relevant period and confirms that the 100,000 INR withdrawal has not been credited to my account.

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