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Deposit issue once more


11 months ago

I Deposited INR 550 on 5th July , around 4.54.22 PM IST in DAFABET account but I have not received the amount in my DAFABET account. I DID transfer the money via bank transfer from Googlepay and the transaction was also successful.

But in DAFABET cashier it's showing failed.

My username is < sent to the casino >

I am also attaching all the screenshots for reference and also when I am contacting their support I am not getting any actual time frame that how much time will it take to deposit the money in my purpose account.

The support team is only training that there was some issue with your transaction so it may take a long time I have also emailed them and I have a deposit transaction ID 449568717. Kindly intervene in the matter and transfer the money to my paripesa account so that I can play. The response which I got was "There is a technical issue with your transaction. Our specialists are investigating it".

Pls help and try to resolve the issue asap.

Thank you


Disputed Casino Dafabet Casino
Amount ₹550

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear @Hrithik89,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your account.

We still encourage you to contact our CS department about these issues.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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