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Deposit issue on sport section


3 months ago
I did deposit on 4th june in morning approx 04:48 1000 inr it was gone pending
8 continuously deposit at 04:49 1000 it's successful i gave utr number to them but till yet they didn't provided deposit
All screenshot and screen recording are attached please have a look
Even i twice deposited 1k each but didn't get yet how it was safe
Disputed Casino Dafabet Casino
Amount ₹1000

Discussion

User name

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds.


We strongly advise the player to seek further assistance directly with their bank or financial institution.


Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed.


While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

User name
Dear Customer,

Kindly disregard our previous request for a complete deposit slip.

However, our payment partner was unable to verify your deposit for Transaction ID: 511734008, as the UPI ID provided does not belong to them.

If the funds were debited from your account, kindly follow up with your bank regarding the amount and request a refund.

Regards,
Dafabet
User name loyalty-level-1
Hello I told that deposit pending of 4th june of 1000 inr i shared screenshot, screen recording, bank statement of that day again please check properly 2 times transaction done by me on that day and it's completely missed from your end, i shared screen recording and bank statement also where upi id clearly mentioned please verify with them also and you can check my previous mails also I alltime said that transaction pending of 4th june which is not updated in my account but your team is not considered that reminding again check transaction of 4th june..
User name
Dear Valued Customer,

The screenshot provided for your deposit of Transaction ID 511734008 is incomplete because the UPI ID is missing. As a result, we are unable to verify the recipient details.
To proceed with the validation, please provide a clear screenshot of the successful deposit slip showing the complete UPI ID, from your banking or UPI app that includes the following details:

UTR number
Transaction date and time
Deposit amount

To submit the correct slip, reply to this email thread with the slip attached. Once the complete information is received, we will proceed with the validation of your deposit.

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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60h left
$1,068