Deposit Issue 32020 INR amount is successfully deducted from bank account
Hello Dafabet and AskGamblers team,
This is to bring your notice that i done deposit of an 32020 INR on 08/Feb/2025 and amount is successfully deducted from my bank account but not added Dafasports account.
I already shared payment successful screenshot and follow-up multiple times through an emails and calls but i am not getting proper resolution and they always says we are yet to secure the amount.
I understand that for withdrawals customers can wait as per given timeframe but for deposit how come it is taking this long as its already completed 6 days of time period and deposits are meant to be processed immediately when the customer transferred amount through instant deposit method.
I am attaching all payment proofs and follow up emails from last few days.
Please help me resolve my deposit issue.
Amount: 32020
Date: 08/02/2025
Dafabet transaction ID: 417117745
UTR reference: 934013603726
Attached all proofs, please help me asap.
Regards,
Bvreddy52
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Dear all,
This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.
This is not accepted. It’s been almost 10 days and still you are not able to resolve this issue which shows your team is not capable of running show.
I already shared all the payment screenshots and attached the qr code to which payment has been made. So what is the problem of just checking statement of your payment partner. If your payment partner is not responding or not cooperating that is not player problem. You are showing hell to your players by your irresponsible time frames.
@AskGamblers I sincerely request your intervention in this issue as dafabet team intentionally delaying this issue and they are not resolving promptly.
Also i wanted to highlight one observation, if player not received any withdrawal amount dafabet casino team mandatorily asking player bank statement but when player deposit is not reflecting why dafabet payments team not providing their bank statement.
Rule is rule for all right and it should be applicable in both cases, when you are expecting the bank statement from customer to cross verify withdrawal transaction in the same way customers also expect bank statement of your payment partner to cross verify deposits.
@Ask Gamblers I also noticed that these dafabet casino is responding at last minute and again misusing the inbuilt timeframe and delaying the payments all the days and weeks together….
Regards,
Bvreddy52
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