Complaint #2499 Dafabet Casino

Deposit failed INR15000

By Dhanu

7 months ago

Dear AskGamblers Team,

I am raising a new complaint regarding a failed deposit of ₹15,000 that has not been credited to my Dafabet account.

Deposit Details (Dafa Sports):

Transaction ID: 491747369

Date & Time: 08/02/2026 – 12:17:18 PM

Amount: ₹15,000

Status: Pending

From: BoomCash Deposit

To: Dafa Sports

Payment Details (UPI / PhonePe):

Amount Paid: ₹15,000

Paid To: SANIDUL HOQUE

UPI ID: boim-500373280305@boi

UPI Transaction ID: T2602081218269366241168

UTR Number: 194250458009

Payment Status: Successful

The amount was successfully debited from my bank account, and the UPI transaction shows successful. However, the deposit remains in pending status on the operator’s platform and has not been credited to my gaming account.

I am attaching the following supporting documents:

Deposit slip screenshot

Payment confirmation screenshot

Bank statement

Gmail communication PDF

Dafabet live chat transcript

I kindly request AskGamblers to intervene and escalate this matter with the operator, as the funds were successfully transferred but not credited.

Thank you for your assistance.

Sincerely,

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹15000

Discussion

AskGamblers

• Support Team

6 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Dhanu

6 months ago

I have received my funds.

Thanks.

Dafabet Casino

• Representative

6 months ago

Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your account.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

Dhanu

7 months ago

Where is my amount

Dafabet Casino Complaint Stats

Resolved 1471 / 1545

Avg. Amount $1,110

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 868 out of 909 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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40000 INR Deposit missing for 27 days

I am submitting this complaint regarding an unresolved deposit on my Dafabet account.

Username: TAIBAR677
Dafabet Transaction ID: 527446410
Deposit amount: INR 40,000
Deposit date: 31/08/2026
Payment method: USDT (TRON TRC20)
Amount transferred: 419.618495 USDT
Blockchain TXID: 0180187683f48b153f8063c244fb853fdc13009ad392a3ac351142fe3491439d

The cryptocurrency transaction was successfully completed and confirmed on the TRON blockchain on 31 August 2026. However, the corresponding INR 40,000 deposit has still not been credited to my Dafabet account.

It has now been approximately 27 days since the transaction.

I have contacted Dafabet support multiple times during this period and provided the transaction information necessary to verify the payment. The matter has also been referred to their relevant team for review, but despite the considerable amount of time that has passed, the funds have still not been credited and I have not received a substantive resolution explaining what happened to the confirmed payment.

This is not a recently reported transaction for which I am simply waiting for an initial response. The deposit has remained unresolved since 31 August 2026, despite repeated attempts to resolve the matter directly with the casino.

The blockchain transaction is publicly verifiable as SUCCESSFUL and CONFIRMED. I can provide the transaction history, blockchain confirmation and my correspondence with Dafabet if required.

I am asking Dafabet to manually investigate Transaction ID 527446410, locate the confirmed USDT payment and either credit the corresponding INR 40,000 to my account or provide an appropriate resolution for the funds.

I would appreciate AskGamblers' assistance because almost four weeks have now passed without a resolution.

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Transaction ID: 528903369
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I kindly request your assistance regarding my 100,000 INR withdrawal from Dafabet Casino, which has not been credited to my bank account since 14/09/2026, despite being marked as successful.

Transaction ID: 529043295
Amount: 100,000 INR
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Approved: 14/09/2026 at 16:45:40 IST
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I contacted my bank regarding the UTR, and they informed me that UTR 759034711057 could not be traced in their system.

Dafabet requested my bank statement for verification, which I provided in PDF format. I also provided an updated statement covering the period from 10/09/2026 until the current date to ensure all relevant transactions were included.

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I'm also attaching my bank statement with this complaint for verification. The statement covers the relevant period and confirms that the 100,000 INR withdrawal has not been credited to my account.

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