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Deposit delay with zero customer service


11 months ago
I have deposited 50000 INR IN DAFABET on Sept 7th, 2025. Money was dented from my bank but hasn’t been added to the Dafabet account. I have reached out dozens of times via email and live chat only get automated chat Bot responses with different customer service executive name everytime. I have not been able to get any support even after a week of following up. This is unacceptable and I would like a refund as I have lost faith in Dafabet to meet my expectations
Disputed Casino Dafabet Casino
Amount ₹50000

Discussion

User name

Dear all,

Based on all information provided during the complaint process, the AskGamblers Complaints Team has concluded that the deposit issue, as the subject of this complaint, has been resolved.

Dear @rohitgunuganti,

Should you face issues with other payments that were not part of the present case, please feel free to submit a separate complaint. 

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Dear Dafabet Team,

I am requesting a refund of the amount I deposited, which is INR 50,000. I have not placed a single bet since making this deposit. I initially used the bonus code because I trusted your platform.

However, after waiting for more than three weeks and receiving not a single proper response to my repeated emails, I have lost confidence in your platform. This is why I am asking for a refund of my deposit, not for you to process the deposit after such a long delay. Please read my complaint clearly. It clearly states that “I WANT A REFUND”

Please arrange for the refund at the earliest.
User name
Dear Valued Customer,

Please note that your deposit has been successfully credited to your DS account. Upon review, we can confirm that you have claimed the FDB promotion.

Kindly be advised that once a deposit is accepted, we do not issue refunds. To proceed, please log in to your account and complete the required wagering. Once the wagering requirements have been met, you will be able to withdraw your funds to your bank account.

Thanks,
Dafabet.
User name loyalty-level-2
Dear Dafabet Team,

I had requested a refund of INR 50,000 for a deposit that has not been completed, and it has now been 19 days for a deposit. Please refer to my initial message regarding this matter.

Unfortunately, I have lost confidence in Dafabet’s ability to meet my expectations. I kindly request that the amount be refunded at the earliest.

Dafabet Casino Complaint Stats

Resolved 1416 / 1480
Avg. Amount $1,100
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Deposits pending for 9 months amounts not credited to wallet

I am filing a formal complaint against Dafabet / Dafa Sports regarding six deposits that have been pending for approximately 9 months. The amounts were debited from my bank account but have never been credited to my Dafa Sports wallet.

Despite multiple follow-ups with Dafa Sports customer support via live chat and email, I have only received delayed, generic, or unhelpful responses. No proper resolution has been provided to date.

I am providing all necessary details below

1.

Transaction ID: 474854500

Transaction Date: 14/11/2025 11:03:58 AM

Transaction Amount: 6000.00

From DuniyaTransfer Intent to Dafa Sports

UTR: 392250164422

2.

Transaction ID: 482153047

Transaction Date: 27/12/2025 01:34:53 PM

Transaction Amount: 1800.00

From: Toppay UPI to: Dafa Sports

UTR : 394448438363

3.

Transaction ID: 480919777

Transaction Date: 19/12/2025 09:13:43 PM

Transaction Amount: 1000.00

From: Chaandiwallet Deposit to: Dafa Sports

UTR: 394056831202

4.

Transaction ID: 494047024

Transaction Date: 20/02/2026 03:19:43 PM

Transaction Amount: 500.00

Status: Failed

From: ReserveMoney UPI to: Dafa Sports

UTR: 512326915805

5.

Transaction ID: 490967111

Transaction Date: 04/02/2026 11:54:32 PM

Transaction Amount: 600.00

Status: Pending

From: Warrantpay UPI to: Dafa Sports

UTR: 924472008499

6.

Transaction ID: 489300790

Transaction Date: 28/01/2026 02:31:24 PM

Transaction Amount: 500.00

Status: Failed

From: TopPay UPI to: Dafa Sports

UTR: 000354154884

I request AskGamblers to intervene and help me get these pending deposits credited to my account as soon as possible. I have provided all transaction screenshots and UTR numbers.

Thank you for your assistance.

Chart Pointer
75h left
₹10,400
Delayed payment not being credited since August 6th

​Username: Harinandhan123

​Disputed Amount: ₹35,000 INR

​Transaction ID: 524917527

​Date & Time of Transaction: August 6, 2026 at 5:42:42 PM IST

​I am submitting this complaint regarding an uncredited withdrawal from my Dafabet account (Harinandhan123).

​On 6th August 2026 at 5:42 PM, I placed two separate, identical withdrawal requests for ₹35,000 INR each:

​Transaction ID 1: 524917478 (Successfully credited)

​Transaction ID 2: 524917527 (Status marked as "Successful," but funds never reached my bank account)

​Although the system marks Transaction 524917527 as "Successful," the funds have not been credited to my bank account. As of today (12th August), it has been 6 calendar days (and 4 full working days excluding the weekend), exceeding Dafabet's processing timeline.

This is not the first time this has happened. Dafabet exhibits a recurring pattern where, whenever two identical withdrawal amounts are requested simultaneously, only one is credited while the second gets stuck/lost, despite showing as "Successful" on their portal.

I have reached out to customer support multiple times, but I keep getting generic automated responses without any concrete resolution or proof of transfer (such as a valid UTR number for bank tracing).

​I request AskGamblers' intervention to hold Dafabet accountable. I urge Dafabet to either provide a valid UTR (Unique Transaction Reference) number so my bank can trace the missing transfer, OR immediately refund/credit the missing ₹35,000 INR back to my source Dafabet account so I can re-initiate or manage my funds.

​I have my bank statements ready to prove that the funds for Transaction 524917527 or 524917478 were never received.

I hope to get this resolved swiftly.

Status solved Resolved
₹35,000
Dafabet delayed my withdrawal and my INR 108680 remains unavailable

My Dafabet username is < username removed >, and my current balance is INR 108,679.99.


I have been trying to withdraw my funds since 1 August 2026. On that date, I submitted a withdrawal request for INR 50,000, transaction ID 524259802, but the withdrawal was declined.


What concerns me is that the verification process did not begin promptly after my withdrawal attempt. I had already been trying to access my funds since 1 August, but Dafabet only requested verification documents around 8 August, approximately one week after my first withdrawal attempt.


I submitted the requested documents as soon as they were requested. My account now shows “Documents under review,” but the verification has still not been completed and I remain unable to withdraw my balance.


Therefore, the delay in my case did not begin only when the documents were submitted. I had already been unable to withdraw my money for approximately a week before the verification request was even initiated.


I have fully cooperated with the verification process and I am willing to provide any legitimate additional documents if required. However, I do not believe I should continue facing unnecessary delays in accessing my own funds.


I respectfully ask Dafabet to complete my verification without further delay and allow me to withdraw my INR 108,679.99 balance, or provide a clear explanation for why my withdrawal and verification process has taken this long.

Status solved Resolved
₹108,680