Complaint #1668 Dafabet Casino

Deposit delay with zero customer service

By Rohit G.

8 months ago

I have deposited 50000 INR IN DAFABET on Sept 7th, 2025. Money was dented from my bank but hasn’t been added to the Dafabet account. I have reached out dozens of times via email and live chat only get automated chat Bot responses with different customer service executive name everytime. I have not been able to get any support even after a week of following up. This is unacceptable and I would like a refund as I have lost faith in Dafabet to meet my expectations

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹50000

Discussion

AskGamblers

• Support Team

8 months ago

Dear all,

Based on all information provided during the complaint process, the AskGamblers Complaints Team has concluded that the deposit issue, as the subject of this complaint, has been resolved.

Dear @rohitgunuganti,

Should you face issues with other payments that were not part of the present case, please feel free to submit a separate complaint.

We thank both parties for their assistance during the complaint process.

rohitgunuganti

• India

8 months ago

Dear Dafabet Team,

I am requesting a refund of the amount I deposited, which is INR 50,000. I have not placed a single bet since making this deposit. I initially used the bonus code because I trusted your platform.

However, after waiting for more than three weeks and receiving not a single proper response to my repeated emails, I have lost confidence in your platform. This is why I am asking for a refund of my deposit, not for you to process the deposit after such a long delay. Please read my complaint clearly. It clearly states that “I WANT A REFUND”

Please arrange for the refund at the earliest.

Dafabet Casino

• Representative

8 months ago

Dear Valued Customer,

Please note that your deposit has been successfully credited to your DS account. Upon review, we can confirm that you have claimed the FDB promotion.

Kindly be advised that once a deposit is accepted, we do not issue refunds. To proceed, please log in to your account and complete the required wagering. Once the wagering requirements have been met, you will be able to withdraw your funds to your bank account.

Thanks,
Dafabet.

rohitgunuganti

• India

8 months ago

Dear Dafabet Team,

I had requested a refund of INR 50,000 for a deposit that has not been completed, and it has now been 19 days for a deposit. Please refer to my initial message regarding this matter.

Unfortunately, I have lost confidence in Dafabet’s ability to meet my expectations. I kindly request that the amount be refunded at the earliest.

Dafabet Casino Complaint Stats

Resolved 1276 / 1341

Avg. Amount $1,048

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino

My withdrawal amount not yet received it shows successful but amount not yet received

Transaction I’d :- 515928004

Amount:- 36500

My withdrawal as been kept but amount was not yet received till now in withdrawal history it shows withdrawal was successful completed but amount not yet received to my bank account please make sure that solve this problem as soon as possible make and I also I have attached my bank statement below please check it

95h left

₹36,500

Deposit not received once again

Dear AskGamblers Team,
I am writing to file an official complaint against Dafabet regarding a deposit that has not been credited to my account, despite multiple follow-ups via live chat and email.
On June 6, 2026, at 11:33 PM, I made a deposit intended for my Dafabet account via HTPay Banking. The payment was processed successfully from my end via PhonePe, but the status on the Dafabet deposit page is still showing as "Pending."
Here are the complete details of the transaction:
Dafabet Transaction ID: 516122265
Transaction Date & Time: 06/06/2026, 11:34:31 PM
Dafabet Requested Amount: ₹1999.00
Actual Successful Paid Amount: ₹1,997.39
Paid To: Lokeshi Meena (XXXXXX3297@freecharge)
Bank Transaction ID: T2606062333148611508684
UTR Number: 922251682757
Payment Message/Reference: b0516znaxtlp
I have already submitted all valid payment proofs and screenshots to Dafabet's support team multiple times, but I have not received any positive response or resolution. The funds have been debited from my bank account, but they are not reflecting in my casino balance.
I request AskGamblers to kindly intervene and help me resolve this issue so that my funds can be credited to my account or refunded immediately. I have attached the screenshots of both the pending deposit request and the successful bank transfer for your reference.
Thank you for your assistance.

95h left

₹1,997

Dafabet delaying withdrawal even after completing veriifcation

Hi Ask gambler's team,

My earlier complaints were rejected because of gap in your understanding of my problem. Please read the issue in detail below.

Dafabet blocked my withdrawals 10 days back and asked for pan and photo with pan for verification.

I have provided all the necessary documentation required for verification clearly and in accordance with Dafabet’s guidelines and the documents are verified 4 days ago, but the withdrawals are still not processed. You can check their reply screenshot stating verification is complete.

Since verification is complete, they should be processing my withdrawals but if I ask them to process my withdrawal, I am getting irrelevant replies regarding deposit. I think the bots are replying.

I have fully cooperated with all verification requirements and the verification is also completed but the issue with withdrawal still remains unresolved. If they want any additional documents for verification I am ready to give them but they are not giving me proper response to resolve the issue. I called them and emailed them but all I am getting is standard deposit bot replies. Please check it yourself in the screenshot.

I kindly request your intervention to help allow me to withdraw my funds without further delay.

77h left

Account documents verification taking too long

My dafabet userid is < username removed ?

My withdrawal got declined and reason they gave was to submit account verification documents.

So i uploaded the requested documents in my accounts documents tab ( My id and selfie holding the id ). I uploaded them 4 days ago but till now it is showing documents have been submitted and we are reviewing them. According to them, only account documents verification takes 24-48 hours which has already surpassed and in email also I sent them. But they are sending irrelevant reply like - to validate your deposit concern something.

I am asking them about my verification status and they are replying with deposit concern which is irrelevant.

@askgamblers please intervene and tell dafabet team that documents have already been sent to their team and uploaded to the website but till now the account is not verified and due to that my withdrawal is pending.

@dafabet please verify my account now and process my withdrawal.

91h left

₹553,000

Withdraw Disabled

I'm here to complain against Dafabet as they have suddenly disabled my withdrawal. I've been emailing them for 4 days, but their response is very lazy, mostly bot-replied emails with non-sync answers as I provided them in Screenshots. I request AG to help me out to withdraw my Remaining funds. If needed, I am ready to re-verify my account.

Resolved

₹7,000

Verification issue with dafabet casino

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

I have been emailing them since last 7 days and getting standard and sometimes irrelevant response. Please find attached screenshot.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹258,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

51h left

₹258,000

Deposit not credited why

I made a deposit of Rs.4400 into my Dafabet account, but the amount has not been credited to my wallet yet. The amount has been deducted; however, it is not reflected in my Dafabet balance.

I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 4400

Date & Time of Transaction: 27/05/2026. 08:13:32 PM

Transaction ID - 513396534

Deposit method - HelloPay UPI

I kindly request AskGamblers to investigate this matter and assist me in getting my deposited amount credited to my Dafabet account as soon as possible.

56h left

₹4,400

Dafabet multiple deposits not credited why

I made multiple deposits into my Dafabet account, but the amount has not been credited to my wallet yet. The amount has been deducted; however, it is not reflecting in my Dafabet balance.

I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 1000

Date & Time of Transaction: 01/06/2026. 01:11:07 PM

Transaction ID - 515214626

Deposit method - SecureUPI

2. Deposit Amount: INR 1000

Date & Time of Transaction: 04/06/2026. 12:50:51 AM

Transaction ID - 515673093

Deposit method - HellopayUPI

3. Deposit Amount: INR 1000

Date & Time of Transaction: 04/06/2026. 04:04:30 PM

Transaction ID - 515744575

Deposit method - SecureUPI

4. Deposit Amount: INR 1500

Date & Time of Transaction: 05/06/2026. 11:04:01 PM

Transaction ID - 515967535

Deposit method - SecureUPI

I kindly request AskGamblers to investigate this matter and assist me in getting my deposited amount credited to my Dafabet account as soon as possible.

56h left

₹4,500

Blocked withdraw without any reason

Hello, my dafabet username is < username removed > and they have blocked my withdrawal process without any notification or reason. Whenever I am trying to contact them, their live support agents are providing bot answers and telling me to wait and wait. I am now fully fed up with their bot answers. Whenever I try to withdraw they show error 310. I am providing the withdrawal requests and the issue I am facing with the proofs:

1. Withdrawal request

Amount - 2000

Date and Time - 29/05/2026 11:20:29 PM

Transaction id - 514363297

2. Withdrawal request

Amount - 1000

Date and time - 30/05/2026 02:10:47 PM

Transaction id - 514492467

I have contacted them via chat and live call both but they just say wait and wait and wait.

I request askgamblers team to please help me get my money back from them. I am attaching all the screenshots below.

72h left

₹3,000

Payment delayed since May 25th

Hi AskGamblers team,

I am writing to file an official complaint against the betting platform Dafabet regarding their continued negligence in verifying my documents.

I have written to their support team multiple times, but they always come back with irrelevant responses, asking for a deposit slip when I am talking about withdrawal.

When I raise again, they say they are checking, but already been 8 days since the withdrawal was made.

Please find attached screenshots for their response.

Kindly help me to get my money back.

Thanks

Resolved

₹100,000