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Deposit and Withdrawal not credited and no response


5 months ago

I am filing a complaint against Dafabet regarding a withdrawal for 25,000.00 INR that has been marked as "Successful" in their system but has never reached my bank account.

Transaction Details:

Transaction ID: 509924974

Date & Time: 10/05/2026, 12:34:14 PM

Amount: 25,000.00 INR

Method: Local Bank Transfer

As shown in Screenshot 2026-05-13 064425.png, the status of this transaction is "Successful" on the Dafabet platform. However, the funds have not been credited to my account at Saraswat Co-operative Bank Ltd.

I am providing my official bank statement (files 386218­100­000­025­_11­052­026­_26­051­1_1­318­54_­260­511­_13­262­1_1.jpg and 386218­100­000­025­_11­052­026­_26­051­1_1­318­54_­260­511­_13­262­1_2.jpg). These documents clearly show that no such credit of 25,000.00 INR was received.

I request that Dafabet provide a valid UTR (Unique Transaction Reference) number or a detailed proof of payment so my bank can trace the funds. If the payment failed, I request the funds be returned to my casino balance immediately.


I am also writing to report an issue with a deposit made to Dafa Sports on May 11, 2026. I initiated a deposit of ₹5,000.00 at 04:52:54 PM, which currently shows as "Pending" in my transaction history.

Despite the funds being successfully debited from my bank account via Paytm, they have not yet been credited to my casino balance. I have waited over 48 hours, and the status remains unchanged.

Transaction Details:

Casino: Dafa Sports

Transaction ID (Casino): 510171746

Deposit Amount (Casino): ₹5,000.00

Transaction Date/Time: 11/05/2026 at 04:52:54 PM

Payment Method: HTPay Banking / UPI

Evidence of Payment:I have attached two files as proof of this transaction:

This shows the "Pending" status of the deposit in my Dafa Sports account history with the Transaction ID 510171746.

This is my official Paytm payment confirmation showing a successful transfer of ₹4,999.79 (UPI Ref No: 205909895504) to the designated UPI ID (koric­ons­tru­cti­on7­200­4@u­pgr­ami­nbank) at 04:53 PM on the same day.

I request that Dafa Sports investigate this delay and credit the missing funds to my account immediately.


Disputed Casino Dafabet Casino
Amount ₹30000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Received. Can close the complaint.
User name
Dear Valued Customer,

We can confirm that your deposit transaction ID 510171746 has been completed and the funds have been credited to your account.

Regarding your remaining transaction, we will update you as soon as we receive feedback from the relevant department.

We also encourage you to stay in contact with our Customer Support team for any further assistance regarding these issues.

Thanks,
Dafabet
User name
Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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