Complaint #2847 Dafabet Casino

Deposit and Withdrawal not credited and no response

By LUCIDITY

4 months ago

I am filing a complaint against Dafabet regarding a withdrawal for 25,000.00 INR that has been marked as "Successful" in their system but has never reached my bank account.

Transaction Details:

Transaction ID: 509924974

Date & Time: 10/05/2026, 12:34:14 PM

Amount: 25,000.00 INR

Method: Local Bank Transfer

As shown in Screenshot 2026-05-13 064425.png, the status of this transaction is "Successful" on the Dafabet platform. However, the funds have not been credited to my account at Saraswat Co-operative Bank Ltd.

I am providing my official bank statement (files 386218100000025_11052026_260511_131854_260511_132621_1.jpg and 386218100000025_11052026_260511_131854_260511_132621_2.jpg). These documents clearly show that no such credit of 25,000.00 INR was received.

I request that Dafabet provide a valid UTR (Unique Transaction Reference) number or a detailed proof of payment so my bank can trace the funds. If the payment failed, I request the funds be returned to my casino balance immediately.

I am also writing to report an issue with a deposit made to Dafa Sports on May 11, 2026. I initiated a deposit of ₹5,000.00 at 04:52:54 PM, which currently shows as "Pending" in my transaction history.

Despite the funds being successfully debited from my bank account via Paytm, they have not yet been credited to my casino balance. I have waited over 48 hours, and the status remains unchanged.

Transaction Details:

Casino: Dafa Sports

Transaction ID (Casino): 510171746

Deposit Amount (Casino): ₹5,000.00

Transaction Date/Time: 11/05/2026 at 04:52:54 PM

Payment Method: HTPay Banking / UPI

Evidence of Payment:I have attached two files as proof of this transaction:

This shows the "Pending" status of the deposit in my Dafa Sports account history with the Transaction ID 510171746.

This is my official Paytm payment confirmation showing a successful transfer of ₹4,999.79 (UPI Ref No: 205909895504) to the designated UPI ID (koriconstruction72004@upgraminbank) at 04:53 PM on the same day.

I request that Dafa Sports investigate this delay and credit the missing funds to my account immediately.

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹30000

Discussion

AskGamblers

• Support Team

4 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

LUCIDITY

4 months ago

Received. Can close the complaint.

Dafabet Casino

• Representative

4 months ago

Dear Valued Customer,

We can confirm that your deposit transaction ID 510171746 has been completed and the funds have been credited to your account.

Regarding your remaining transaction, we will update you as soon as we receive feedback from the relevant department.

We also encourage you to stay in contact with our Customer Support team for any further assistance regarding these issues.

Thanks,
Dafabet

Dafabet Casino

• Representative

4 months ago

Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1471 / 1545

Avg. Amount $1,110

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 868 out of 909 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

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