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Deposit and Withdrawal not credited and no response


2 months ago

I am filing a complaint against Dafabet regarding a withdrawal for 25,000.00 INR that has been marked as "Successful" in their system but has never reached my bank account.

Transaction Details:

Transaction ID: 509924974

Date & Time: 10/05/2026, 12:34:14 PM

Amount: 25,000.00 INR

Method: Local Bank Transfer

As shown in Screenshot 2026-05-13 064425.png, the status of this transaction is "Successful" on the Dafabet platform. However, the funds have not been credited to my account at Saraswat Co-operative Bank Ltd.

I am providing my official bank statement (files 386218­100­000­025­_11­052­026­_26­051­1_1­318­54_­260­511­_13­262­1_1.jpg and 386218­100­000­025­_11­052­026­_26­051­1_1­318­54_­260­511­_13­262­1_2.jpg). These documents clearly show that no such credit of 25,000.00 INR was received.

I request that Dafabet provide a valid UTR (Unique Transaction Reference) number or a detailed proof of payment so my bank can trace the funds. If the payment failed, I request the funds be returned to my casino balance immediately.


I am also writing to report an issue with a deposit made to Dafa Sports on May 11, 2026. I initiated a deposit of ₹5,000.00 at 04:52:54 PM, which currently shows as "Pending" in my transaction history.

Despite the funds being successfully debited from my bank account via Paytm, they have not yet been credited to my casino balance. I have waited over 48 hours, and the status remains unchanged.

Transaction Details:

Casino: Dafa Sports

Transaction ID (Casino): 510171746

Deposit Amount (Casino): ₹5,000.00

Transaction Date/Time: 11/05/2026 at 04:52:54 PM

Payment Method: HTPay Banking / UPI

Evidence of Payment:I have attached two files as proof of this transaction:

This shows the "Pending" status of the deposit in my Dafa Sports account history with the Transaction ID 510171746.

This is my official Paytm payment confirmation showing a successful transfer of ₹4,999.79 (UPI Ref No: 205909895504) to the designated UPI ID (koric­ons­tru­cti­on7­200­4@u­pgr­ami­nbank) at 04:53 PM on the same day.

I request that Dafa Sports investigate this delay and credit the missing funds to my account immediately.


Disputed Casino Dafabet Casino
Amount ₹30000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Received. Can close the complaint.
User name
Dear Valued Customer,

We can confirm that your deposit transaction ID 510171746 has been completed and the funds have been credited to your account.

Regarding your remaining transaction, we will update you as soon as we receive feedback from the relevant department.

We also encourage you to stay in contact with our Customer Support team for any further assistance regarding these issues.

Thanks,
Dafabet
User name
Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1362 / 1427
Avg. Amount $1,105
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

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Verification Portal Error Blocking 133450 Withdrawal
Dear AskGamblers Team,
I am filing a complaint against Dafabet regarding my withdrawal and account verification.
My latest withdrawal request is:
Transaction ID: 523193232
Amount: INR 133,450.00
Date: 23 July 2026
Status: Pending
Before this, Dafabet declined multiple withdrawal requests, including:
ID 522375637 – ₹10,000
ID 522375559 – ₹10,000
ID 522375464 – ₹10,000
ID 522368848 – ₹10,000
ID 522368532 – ₹10,000
ID 522366631 – ₹10,000
ID 522366565 – ₹20,000
ID 522358521 – ₹124,500
ID 522355708 – ₹124,500
Dafabet informed me that verification is required before processing my withdrawal. I immediately cooperated and prepared all requested documents, including my ID, selfie with ID, and identity documents.
However, Dafabet's verification portal repeatedly displays the error:
"Something went wrong. Please try again later."
Because of this technical issue on their own website, I cannot upload the required documents.
To avoid any delay from my side, I emailed all requested verification documents and supporting screenshots to:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Despite fully cooperating, my verification has not been completed and my withdrawal remains pending.
I respectfully request AskGamblers to intervene and ask Dafabet to:
Accept the verification documents already submitted by email or provide a working alternative verification method.
Complete my account verification without further delay.
Process my pending withdrawal of INR 133,450.00 promptly.
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0h left
₹133,450