Complaint #3050 Dafabet Casino

Deposit and withdrawal Issue

By Sreedhar M.

4 weeks ago

I am submitting this complaint regarding my Dafabet Sports account (Username: SREEDHARMISHRA1).

I have four successful deposit transactions that were debited from my bank account but were never credited to my Dafabet account, along with one withdrawal request that has remained pending. These issues have been unresolved for more than six months, despite multiple follow-ups and support tickets.

I have already provided all the required information to Dafa Sports multiple times, including bank statements, transaction screenshots, and email correspondence. However, I have not received a meaningful response or resolution.

Pending Withdrawal

* Transaction ID: 515514209
* Amount : 20000
* Status: Pending
* Support Ticket: #1007020

Pending Deposit Transactions

Transaction 1

* Transaction ID: 490050230
* Amount: ₹5,000
* Date & Time: 31 January 2026 – 07:13:22 PM IST
* Support Ticket: #767733

Transaction 2

* Transaction ID: 488565288
* Amount: ₹5,000
* Date & Time: 25 January 2026 – 06:26:03 PM IST
* Support Ticket: #767569

Transaction 3

* Transaction ID: 486828719
* Amount: ₹10,000
* Date & Time: 18 January 2026 – 06:21:56 PM IST
* Support Ticket: #767466

Transaction 4

* Transaction ID: 486820565
* Amount: ₹10,000
* Date & Time: 18 January 2026 – 05:50:32 PM IST
* Support Ticket: #767662

Total Pending Deposit Amount: ₹30,000

I respectfully request AskGamblers to assist in mediating this dispute and help obtain:

1. Credit of the four pending deposits.
2. Processing of the pending withdrawal.
3. Clear my amount to sports account without any delay.

I have attached all supporting evidence, including bank statements, transaction screenshots, support tickets, and my complete email correspondence with Dafa Sports.

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹20000

Discussion

AskGamblers

• Support Team

13 hours ago

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

sreedharmishra1

• India

21 hours ago

Dear Dafa Sports Support Team,

I would like to provide a further update regarding my pending deposit transactions.

I have independently contacted the beneficiary banks and verified the respective UTR numbers and transaction details. The banks have confirmed that the relevant amounts were successfully credited to the beneficiary accounts.

I was also informed that some of the beneficiary accounts were frozen by local police authorities due to suspected fraudulent transactions. As a result, the accounts were not operational and transactions could not be carried out from those accounts. However, I was informed that the amounts in question had already been credited/settled into the beneficiary accounts before the accounts were frozen.

I also attempted to request a reversal/refund through my bank, but the reversal could not be processed because the amounts had already been credited to the beneficiary accounts.

Therefore, I respectfully request Dafa Sports to contact the respective beneficiary bank branches directly and verify the transactions using the UTR numbers, rather than relying solely on information provided by the payment provider.

Direct verification with the beneficiary banks would provide an independent confirmation of the actual transaction status and help resolve any discrepancy between the payment provider’s records and the beneficiary bank’s records.

I have already provided your team with the bank statements, UTR numbers, UPI IDs, transaction IDs, beneficiary account details, and payment screenshots.

I sincerely request Dafa Sports to review the case once again based on this information and settle/credit my pending deposit amount to my Dafa Sports account.

I have fully cooperated throughout this investigation and have patiently provided all requested evidence. I would greatly appreciate your support in bringing this matter to a final resolution.

Thank you for your consideration. I look forward to your prompt response.

Kind regards,
Sreedhar

Dafabet Casino

• Representative

1 day ago

Dear Valued Customer,

Kindly note that we have made another follow up and shared your response to our payments team in regards to your deposit ID 486820565, 490050230, 488565288 and 486828719 concern.

We will keep you updated once a response has been received.

Regards
Dafabet

sreedharmishra1

• India

4 days ago

Dear DafaSports Team,

I would like to provide another important update regarding my complaint.

As part of my own investigation, I contacted the Indian Overseas Bank, Sasan Sahi (Debagarh) Branch, where the beneficiary account “Soumya Hardware Store” is maintained.

The Branch Manager informed me that:

* The beneficiary account has been frozen by the Indian Police authorities due to suspected fraudulent transactions.

* They also informed me that my transaction amount was received in the beneficiary account before the account was frozen.

Based on this information, I kindly request Dafa Sports to directly contact the branch and verify my transaction details with the bank. Since the beneficiary account is currently frozen, it is possible that this may be the reason why their payment partner is unable to verify or reconcile my payment.

Branch Details:

< personal information removed >

I respectfully request Dafa Sports to coordinate directly with the above branch and verify the beneficiary account, UTR numbers, and my payment details so that this matter can be resolved.

Thank you to the AskGamblers team for your continued assistance. I kindly request that this complaint remain open until the investigation is completed and a final resolution is reached.

Kind regards,

< first name removed >

Dafabet Casino Complaint Stats

Resolved 1387 / 1451

Avg. Amount $1,095

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

COMPLAINT REFERRED BY AGCCS PARTNER Time2play (80)

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Deposit details:

< personal information removed >

Payment Method Used: GDpay cryptocurrency

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Hash id: fa9829c4bf418d3cef48ab20733bd97277c05cc65138ce2d8e812f6501cbc717

------------------

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Transaction id: 510712893

Hash id: f23b49c2485579e9aac64ea62c318b27e67a26dc5076c2246168747b60ba2c58

=============================================

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Transaction Type: deposit

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Hash ID : c0d717d0713257f1c16288b967daf4e05070c8362fb6b0e2fbd30d2bf22c2986.

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Dafabet details:

< personal information removed >

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