I have deposited 5000 in Dafabet, but it has not been credited to my account.
Their customer support was not responding.
I also submitted a screenshot of the successful transactions for the follow-up, but no use. I am attaching the screenshots of successful transactions with utr numbers.
Please check and add the money
Below are the details of transactions:
Transaction id: 483970631
Date and time: 05/01/2026 and 3:37 pm
Amount: 5000
UTR.: 623862887936
Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.
Your second issue related, the AskGamblers Complaint Team asks you to please not submit a complaint on the same day as the disputed deposit is. Please contact the casino support and try to resolve it directly. If you do not manage to resolve your issue, you are welcome to submit a complaint after 48h from the disputed deposit by providing the correspondence with the casino about your deposit.
Thank you for your understanding.
Below are the details of transactions:
Transaction id: 486563632
Date and time: 17/01/2026 and 04:34 pm
Amount: 5000
UTR.: 433878872333
Upon checking your account, we would like to inform you that funds(transaction ID 485279258 ) have not been received on the payment provider’s end.
If the amount has been deducted from your bank account, we kindly advise you to contact your bank directly to initiate a refund process.
Thanks,
Dafabet.
Dafabet Casino Complaint Stats
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