Deposit amount of 10k INR not credited even after multiple follow ups
I made a deposit of INR 10k on 30/04/2026 with transaction ID: 507924885 and shared all needed payment information and documents with them, but they haven't settled the deposit amount and are not even responding to my emails, only sending automatic replies.
Attaching all the needed proofs to this ticket, request your support to get this deposit settled ASAP.
Thank you
Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.
Please be advised that our payments partner has not yet received the funds. If the amount was deducted from your account, we recommend contacting your bank to request a refund.
Thanks,
Dafabet
I'll be waiting for your reply to settle the deposits.
We are currently looking into your case and will follow up with you as soon as possible.
Another follow up is underway on our end regarding your deposits.
We appreciate your patience and feedback.
Thanks,
Dafabet
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