On 1st July made deposit of Rs 14000 to casino using phonepe UPI the transaction successfully completed and money debited but when I check the dafa account it's not there and the staff saying it's not secured still and asked me to send the transaction details. I sent them but it's 5 days now no update about my money.
Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.
Check screenshot of both transactions I was attached.. such a disgusting experience to me with you...see your cheating company UPI id in screenshot it's "paytm.s2e9tuo@pty"
Open your eyes check properly.. don't play dirty games with customers to cheat their money 🤑🙏🤦
Check the 2 transactions I am attaching here clearly..
Dear Ask gambers team please check the attached Screenshots of both transactions, these people are big liars they are saying not our UPI provider? How come 1 transaction belongs to them and 2 nd transaction not belongs to them???
We are unable to credit your deposit for Transaction ID: 519888224 as the UPI ID does not belong to our payment provider.
If the funds were deducted from your account, kindly follow-up with your bank for a refund.
Regards,
Dafabet
Dafabet Casino Complaint Stats
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