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Deposit amount not credited INR 15000 Dafa Sports


4 months ago
Hi,

I would like to raise a complaint regarding a deposit issue with Dafabet( Dafa Sports).

I made a deposit of INR 15,000 on 15-Apr-2026 at 10:38:20 PM (IST) via HelloPay UPI.
The amount has been successfully debited from my bank account, and the UTR/reference number for the transaction is 988553928920.

However, the amount has not been credited to my Dafabet account even after more than 4 days.

In the Dafabet cashier page, the transaction is marked as “Failed” with Transaction ID: 504917106, while customer support continues to respond that the deposit is “not secured” and under process.

I have already shared all required details with their support team, including:
Payment screenshot
UTR number
Transaction details
Despite multiple follow-ups, I have only received repeated generic responses, and no clear resolution or explanation has been provided.
I kindly request AskGamblers to assist in resolving this issue and ensure that the deposited amount is credited to my Dafabet account at the earliest.

Attached screenshots for your reference.

Thank you for your assistance.
Disputed Casino Dafabet Casino
Amount ₹15000

Discussion

68 hours left for Dafabet Casino to respond.
User name loyalty-level-2
What is the update?
User name
Dear Valued Customer,

We would like to sincerely apologize for the extended wait time you are experiencing. Please be assured that our team is still actively working on your inquiry for Transaction ID: 504917106. We truly appreciate your continued patience as we ensure this is resolved correctly for you.

Regards,
Dafabet
User name loyalty-level-2
Hi,

Are you checking every rupee one by one? It has already been five months, and verifying the payment with your payment partner is still taking this long.

How can a customer trust this process? Five months is an unreasonably long time to wait for a simple payment verification. Please provide a clear explanation and a definite timeline for resolving this issue.
User name
Dear Customer,

We understand your disappointment and the extended time it has taken for you to receive your deposit of Transaction ID: 504917106.

However, we still need to verify the funds before we can provide a final resolution. Our follow-up with the Payments Team is still ongoing, and we will provide you with an update as soon as we receive further feedback.

We kindly ask for your continued patience and understanding while this is being reviewed.

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1454 / 1520
Avg. Amount $1,120
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
169000 Crypto Deposit Successfully Completed on Blockchain but Still Not Credited
Dear AskGamblers Complaint Team,
I am requesting your assistance regarding an INR 169,000 deposit to my Dafabet/Dafa Sports account which has not been credited despite the cryptocurrency transaction being successfully completed on the blockchain.
The payment page instructed me to transfer 1,784.359877 USDC via Ethereum (ERC20) to the provided deposit address:
I completed the transaction to the exact address provided. My wallet shows the transfer as Completed, and the blockchain explorer confirms that the transaction was successful and that 1,784.359877 USDC was transferred to the specified address.
I have already contacted Dafabet and provided the transaction hash, sending/receiving addresses, wallet transaction proof, blockchain confirmation and screenshots of the deposit instructions.
Dafabet acknowledged my complaint regarding Transaction ID 528449446 but only informed me that the INR 169,000 would be credited “once confirmed.” Despite the blockchain transaction already being successfully confirmed, the deposit continues to show as Pending in my Dafabet cashier.
I respectfully request AskGamblers to intervene and ask Dafabet to trace this transaction with its payment provider and credit the full INR 169,000 to my Dafa Sports account without further unnecessary delay. If for any technical reason the deposit cannot be credited, I request that the equivalent cryptocurrency amount be returned to the originating wallet.
I am attaching the deposit QR/payment instruction, wallet confirmation, blockchain transaction confirmation, Dafabet cashier showing the INR 169,000 deposit as pending, and my correspondence with Dafabet support.
Thank you for your assistance.
Status solved Resolved
₹169,000
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
62h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Status solved Resolved
$288