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Deposit amount not credited


1 year ago
I deposited ₹30,000 into my dafabet account on 07/04/2025 at 6:23 PM IST However, the amount did not reflect in my account. When I checked the cashier page and transaction history, the status showed as “pending.”

Following that, I uploaded a screenshot of the transaction as instructed and received a message stating that the amount would be credited within 15 minutes. Unfortunately, when I checked again later, the transaction status changed to “failed.”

I reached out to sales team for assistance, but they were not helpful in resolving the issue. Whenever I'm reaching them they were simply doing copy paste saying that amount has not secured yet.
I kindly request you to look into this matter urgently and resolve it as soon as possible.
Disputed Casino Dafabet Casino
Amount ₹30000

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear @Prasadpsp,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your deposit has been completed.
We still encourage you to contact our CS department about these issues.

Thanks,
Dafabet
User name
Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1276 / 1341
Avg. Amount $1,048
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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