Complaint #3032 Dafabet Casino

Deposit 20000 not credited

By ALE G.

1 month ago

am submitting this issue with Dafabet because my deposit issue has remained unresolved despite their acknowledgment.

I made a ₹20,000 deposit, but the amount was debited from my account and has still not been credited to my Dafabet wallet.

On 12 May, Dafabet confirmed via email that they had received my deposit follow-up request for Transaction ID: 505410481 and generated Ticket #869637. They informed me that their Payment Customer Support team was reviewing the transaction and that the funds would be credited once the review was completed.

However, despite this confirmation, my ₹20,000 is still missing, and I have not received any meaningful update or resolution. I have patiently waited and fully cooperated with their support team, but the issue remains unresolved.

I kindly request AskGamblers to intervene and assist in resolving this matter by ensuring that Dafabet either credits my ₹20,000 deposit to my gaming wallet or refunds it to my original payment method without any further delay.

Details:

Username: < sent to the casino >

Deposit Amount: ₹20,000

Transaction ID: 505410481

Support Ticket: #869637

I have attached Dafabet's email confirming that they are reviewing my deposit issue as evidence. I appreciate AskGamblers' assistance in helping resolve this matter.

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹20000

Discussion

AskGamblers

• Support Team

4 weeks ago

Dear @goutham.ale473,

Please let us know if there are any updates regarding your ongoing complaint.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Should you fail to update your complaint within the specified timeframes, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body instead.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

1 month ago

Dear valued Customer,

kindly share the relevant transaction ID deposit that you believe was unsuccessful,so we can review it further.

Thanks,
Dafabet

goutham.ale473

• India

1 month ago

I’ve done two transactions same day which is one has done which is one is pending I already sent through mail please kindly add balance to my wallet

AskGamblers

• Support Team

1 month ago

Dear @goutham.ale473,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1387 / 1451

Avg. Amount $1,095

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

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Acconut Name: < sent to the casino >

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Deposit details:

< personal information removed >

Payment Method Used: GDpay cryptocurrency

Deposit Amount:60000

Deposit Date and Time:14/05/2026 12:09:43 PM

Transaction id: 510713382

Hash id: fa9829c4bf418d3cef48ab20733bd97277c05cc65138ce2d8e812f6501cbc717

------------------

Payment Method Used: GDpay cryptocurrency

Deposit Amount:30000

Deposit Date and Time:14/05/2026 12:05:21 PM

Transaction id: 510712893

Hash id: f23b49c2485579e9aac64ea62c318b27e67a26dc5076c2246168747b60ba2c58

=============================================

Transaction Id: 515819872

Transaction Date: 04/06/2026 11:12:37 PM

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Transaction Type: deposit

Deposit From: GDPay Deposit

Hash ID : c0d717d0713257f1c16288b967daf4e05070c8362fb6b0e2fbd30d2bf22c2986.

Please check all the details and help me out.

Dafabet details:

< personal information removed >

I appreciate your help.

Let me know if you want anything else from my side.

Thank you

< full name removed >

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