Casino Complaints

Delaying veriifcation and withdrawal since 7 days


1 month ago
Dear AskGamblers Team,


I would like to inform you that my account verification has been pending for over 8 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹1800 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.
Disputed Casino Dafabet Casino
Amount ₹1800

Discussion

User name

Dear @omshailesh2206,


The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.


Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Customer,

Thank you for providing the transaction ID.

We are pleased to inform you that your documents were received and approved, and your withdrawal for Transaction ID: 530136210 has been successfully processed from our end today, 29 September 2026 at 03:19:13 IST.

Regards,
Dafabet
User name loyalty-level-1
Hi Team, I have already emailed you my documents for verification and attaching here also. kindly check and below is the transaction id.

transaction id: 530136210
User name
Dear valued customer,

Regarding your withdrawal concern,please provide your transaction ID for further checking.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1528 / 1603
Avg. Amount $1,161
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 919 out of 961 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Withdrawal disabled with error code 310 and unjustified withholding of my funds

Dafabet username Prabhdeep060990

Registered email <removed>

I am filing this complaint against Dafabet because, despite repeated attempts to withdraw my money and numerous efforts to resolve the issue through customer support, I continue to be denied access to my own funds.

My account currently has an available balance of INR 1,09,269.00, which I have been unable to withdraw.

Every time I attempt to place a withdrawal request, the platform displays the following error:

“Sorry, there was an error with your withdrawal. (Code: 310)”

Furthermore, my transaction history clearly displays the status “Withdrawal Disabled.” This is not an isolated incident or a temporary glitch. The same problem has persisted despite repeated attempts over an extended period.

What makes this situation even more unacceptable is that my account is fully verified. There are no pending document requirements or additional verification requests showing on my account. Yet, Dafabet continues to restrict my withdrawal facility without providing any satisfactory explanation.

I have contacted their customer support multiple times through Live Chat and other available channels. Unfortunately, I have received nothing beyond repetitive, generic responses. Nobody has taken ownership of the issue, explained the actual reason for the restriction, or provided a definite resolution timeline.

The situation is extremely distressing. I have INR 1,09,269.00 sitting in my account, but I cannot access or withdraw even a single rupee of it. Every attempt ends in the same error. Since the withdrawal request fails before submission, no transaction ID is generated, making it even more frustrating when I try to explain the problem to their support team.

How can a platform continue to hold a customer’s available balance while keeping the withdrawal facility disabled indefinitely, without providing a transparent explanation?

I have been patient, I have cooperated, and I have repeatedly approached their support team. But my patience is running out. This money is important to me, and being denied access to it without any meaningful explanation has caused considerable financial distress.

I am approaching AskGamblers because Dafabet’s own customer support has failed to resolve this matter. I expect:

1. An immediate investigation into the recurring Error Code 310.

2. A clear and specific explanation for why my withdrawal facility has been disabled.

3. Immediate restoration of my withdrawal facility.

4. Processing of my withdrawal and release of my entire available balance of INR 1,09,269.00, without any further unnecessary delay.

5. A definite written response rather than another automated or generic customer support message.

Evidence attached:* Screenshot showing my available account balance of INR 1,09,269.00.

* Screenshot confirming that my account is fully verified and no documents are pending.

* Screenshot showing the repeated Error Code 310 withdrawal failure.

* Screenshot of the transaction history displaying “Withdrawal Disabled.”

I sincerely request AskGamblers to escalate this complaint and seek immediate intervention from Dafabet.

I cannot keep sending emails, repeatedly explaining the same issue and receiving automated responses while my money remains inaccessible. I have exhausted the normal support channels and am left with no meaningful way to resolve this situation.

I am not asking for a bonus, compensation, or any special favour. I am asking for access to my own money.

Please treat this complaint with the seriousness and urgency it deserves. I expect Dafabet to stop giving generic assurances and take concrete action to restore my withdrawal facility and release my funds.

I need a resolution, not another automated response

Chart Pointer
94h left
₹109,269
Repeated withdrawal disabled with error code 310

Dear AskGamblers Complaint Resolution Team,

I am submitting this formal complaint against Dafabet due to repeated withdrawal restrictions on my account and the failure of their customer support team to provide a proper explanation or resolution.

Casino Account Details

- Casino Name: Dafabet

- Username: rajuboyapally

- Latest Withdrawal Amount: INR 50,000

- Latest Transaction ID: 534730999

- Transaction Date: 05 November 2026

- Transaction Status: Withdrawal Disabled

- Withdrawal Error Code: 310

Detailed Explanation

My Dafabet account has already been successfully verified. All my KYC documents have been submitted and approved. I have also successfully withdrawn money from Dafabet in the past without any issues.

However, I am now facing repeated withdrawal restrictions. Every time I attempt to withdraw my available funds, the website displays the following error:

"Sorry, there was an error with your withdrawal. (Code: 310)"

Furthermore, my transaction history repeatedly shows the status "Withdrawal Disabled" for multiple withdrawal attempts.

My latest withdrawal request of INR 50,000, under Transaction ID 534730999, dated 05 November 2026, is also marked as Withdrawal Disabled.

I have contacted Dafabet customer support multiple times regarding this issue. Unfortunately, instead of providing a clear explanation or resolving the problem, I continue to receive generic or automated responses.

Nobody has properly explained:

- Why withdrawals have been disabled on my verified account.

- Why my previously successful withdrawal history is no longer being considered.

- Whether there is any restriction, investigation or additional verification pending.

- When I will be allowed to withdraw my available funds.

I have cooperated with the verification requirements and have already established a successful withdrawal history with this casino. I should not be left without access to my funds or a meaningful explanation.

I respectfully request the AskGamblers team to:

1. Investigate the repeated withdrawal restrictions on my Dafabet account.

2. Contact Dafabet and demand a clear, specific, and documented explanation for the withdrawal restriction and Error Code 310.

3. Request that Dafabet review my account verification and previous successful withdrawal history.

4. Request the casino to release my legitimate available balance of INR 50,000, subject to applicable verification and terms.

5. Request restoration of my withdrawal functionality if there is no valid reason to keep it disabled.

6. Ensure that Dafabet provides a meaningful response instead of repeatedly sending generic automated replies.

I am attaching screenshots of Error Code 310, transaction history showing multiple Withdrawal Disabled entries, account verification evidence, previous successful withdrawal records, and customer support communications.

I have made several attempts to resolve this issue directly with Dafabet, but I have not received a satisfactory solution.

I sincerely request AskGamblers to intervene, investigate this matter, and help me obtain a fair and transparent resolution.

A previous successful withdrawal was processed; email screenshots are also attached.

Thank you for your time and assistance.


Regards,

Dafabet Username: rajuboyapally

Chart Pointer
69h left
₹50,000
Dafabet Withdrawal Disabled Error Code 310 Despite Verified Account
Dafabet – Withdrawal Disabled (Error Code 310) – Unable to Withdraw INR 34,998.96 Despite Completed KYC Verification

Player Information:

- Casino: Dafabet
- Username: Chirag2431
- Registered Email: [email protected]
- Available Account Balance: INR 34,998.96
- Issue: Withdrawal Disabled / Error Code 310

Dear AskGamblers Complaint Team,

I am submitting this formal complaint against Dafabet because I have been unable to withdraw my available account balance despite having completed the required account verification and document submission process.

My current available account balance is INR 34,998.96, which remains inaccessible due to a persistent withdrawal restriction imposed on my account.

Whenever I attempt to withdraw my funds, I encounter the following error message:

"Sorry, there was an error with your withdrawal. (Code: 310)"

Furthermore, my withdrawal transaction history explicitly displays the status "Withdrawal Disabled" for the following transactions:

- INR 30,000 – Transaction ID: 534694322
- INR 5,000 – Transaction ID: 534646769

Both transactions are dated 05/11/2026.

The most concerning aspect of this situation is that my account documents have already been submitted and verified.

When I check the Documents section of my Dafabet account, it explicitly displays the message:

"No Action Required. No action is required at the moment. We will contact you via SMS/Email if we need any information from you."

Despite my completed verification and the platform confirming that no further action is currently required, my withdrawal functionality remains disabled.

I have also contacted Dafabet customer support multiple times in an attempt to resolve this issue. Unfortunately, I have not received a satisfactory explanation or a concrete resolution.

To make matters worse, Dafabet has never clearly communicated the actual reason behind this withdrawal restriction. I have not been informed of any pending verification requirement, security review or other specific issue that is preventing me from accessing my funds.

I find it extremely frustrating that my account is verified, my documents are apparently in order, and yet I am still unable to withdraw my available balance. I have been left without a clear explanation or a reasonable resolution.

What I am requesting:

I respectfully request the AskGamblers Complaint Team to intervene and help resolve this matter.

Specifically, I request Dafabet to:

1. Provide a clear and specific explanation for why withdrawals have been disabled on my account.
2. Explain why Error Code 310 continues to appear despite my completed account verification.
3. Confirm whether any internal security, compliance or payment review is restricting my withdrawals and, if so, explain what is required to resolve it.
4. Restore my withdrawal functionality and process the withdrawal of my entire available balance of INR 34,998.96.

I am fully willing to cooperate with any legitimate additional verification or documentation requirements, should any exist. However, I believe I should receive a clear explanation rather than being left unable to access my funds indefinitely.

I sincerely request AskGamblers to investigate this complaint, contact Dafabet on my behalf and assist me in obtaining my available balance.

Thank you for your time and assistance. I look forward to a fair resolution.
Chart Pointer
41h left
₹35,000