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Delaying account verification and withdrawal


3 months ago

Hi,


My dafabet userid is < username removed >

Dafabet team asked me to upload the id and selfie holding id on my account's documents tab in order to verify my account and process my withdrawal.

On their instructions, I have uploaded the requested documents on 17th may 2026. After I submitted the requested documents, notification said "We have received your documents and it takes up to 72 hours to process documents".

So I waited, and more than 72 hours have passed but till now my account verification is still showing under review and neither my withdrawal has been processed. It's under pending status.

I tried to communicate with them to take an update on this matter, but to my email they are just sending me bot type same reply every time, which is not even related to my account verification.

Attaching all those proofs here.

Total disputed amount is 660000. They are holding my withdrawal here without any reason.

The documents that they asked for, I already uploaded them more than 72 hours ago.

So I request askgamblers team to help me get my withdrawal.

Disputed Casino Dafabet Casino
Amount ₹66000

Discussion

User name

Dear @Mnparmar1,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your last withdrawal has been completed and you account has already been verified.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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56h left
$1,068