Complaint #3177 Dafabet Casino

Delayed payment not being credited since August 6th

By Harinandhan123

1 day ago

Username: Harinandhan123

Disputed Amount: ₹35,000 INR

Transaction ID: 524917527

Date & Time of Transaction: August 6, 2026 at 5:42:42 PM IST

I am submitting this complaint regarding an uncredited withdrawal from my Dafabet account (Harinandhan123).

On 6th August 2026 at 5:42 PM, I placed two separate, identical withdrawal requests for ₹35,000 INR each:

Transaction ID 1: 524917478 (Successfully credited)

Transaction ID 2: 524917527 (Status marked as "Successful," but funds never reached my bank account)

Although the system marks Transaction 524917527 as "Successful," the funds have not been credited to my bank account. As of today (12th August), it has been 6 calendar days (and 4 full working days excluding the weekend), exceeding Dafabet's processing timeline.

This is not the first time this has happened. Dafabet exhibits a recurring pattern where, whenever two identical withdrawal amounts are requested simultaneously, only one is credited while the second gets stuck/lost, despite showing as "Successful" on their portal.

I have reached out to customer support multiple times, but I keep getting generic automated responses without any concrete resolution or proof of transfer (such as a valid UTR number for bank tracing).

I request AskGamblers' intervention to hold Dafabet accountable. I urge Dafabet to either provide a valid UTR (Unique Transaction Reference) number so my bank can trace the missing transfer, OR immediately refund/credit the missing ₹35,000 INR back to my source Dafabet account so I can re-initiate or manage my funds.

I have my bank statements ready to prove that the funds for Transaction 524917527 or 524917478 were never received.

I hope to get this resolved swiftly.

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹35000

Discussion

80 hours left for Harinandhan123 to respond.

AskGamblers

• Support Team

12 hours ago

Dear @Harinandhan123,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

15 hours ago

Dear Customer,

Kindly note that your withdrawal for Transaction ID: 524917527 was refunded by the bank and the funds were credited back to your Dafasports account on 12 August 2026 under Transaction ID: 525623790. You may log in to your account to confirm the credit.

Regarding Transaction ID: 524917478, this withdrawal was successfully processed from our end with UTR: 611752684208. Upon checking the bank statement you provided, we can confirm that the transaction was received and reflected in your bank account.

For your reference, we have attached the bank slip and a screenshot from your bank statement showing the transaction.

Thank you for your understanding.

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1403 / 1467

Avg. Amount $1,097

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Complaint Status

80h left

₹35,000

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< personal information removed >

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