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Delayed deposit of 19858 INR


2 years ago

I have made a deposit of 19858 INR in Dafabet using payment method Lucky Pay UPI on 16 04 2024 09 22 13 AM.Its been more than a week now. Every time I chat with the support all they say is the same copy paste message that follow up is made and I have to monitor my account from time to time. But this is a deposit and not a withdrawal. What kind of a customer in the whole world wants to wait more than a week to get money deposited into the account. At this time I am not sure if they are scamming me. Please help me out.

Disputed Casino Dafabet Casino
Amount ₹19858

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
you can close my case as resolved but dafa don't blame it on me i do know what a UTR is and I did provide it at the time of deposit it is your bad payments teams problem.
User name

Dear @shanthan24,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hello SHANTHAN24,

I'm happy to confirm that your funds have been credited to your Dafabet account. It appears the delay was due to the missing UTR when making the deposit. Including this number in future deposits will help ensure faster and smoother processing.

If you need guidance on locating or using your UTR number, please let us know—we're here to help.

Thank you for your understanding.

Dafabet Casino Complaint Stats

Resolved 1465 / 1537
Avg. Amount $1,114
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Email id is not updated as requested

Hello All,


I've requested for email id change under ticket (Email id change request - REDDY6302 | Ticket #1379918) from < email #1 masked > pr***[email protected] to < email #2 masked > om***[email protected], but instead of changing it to < email #2 masked > om***[email protected], your team updated it as < email #3 masked >

om***79@dafafun.com.


What is this extension @dafafun.com ??? I haven't asked you to update this as email in anyone of my mails but from where did you get it ??? ( Refer below mail communication screenshots attached)


It was your mistake , someone in your team internally made a typing mistake and update the email as < email #3 masked > om***79@dafafun.com instead of correct email < email #2 masked > om***[email protected]


Now I'm unable to get any emails from Dafabet to my both new and old emails (< email #1 masked > pr***[email protected] and < email #2 masked > om***[email protected])


Even I tried to retrieve my account but it's not taking my email address, saying to reverify the data.


I've contacted LIVE CHAT and they sent a test email to my registered email id linked to REDDY6302 but I've never received that test mail to anyone of my emails (< email #1 masked > pr***[email protected] and < email #2 masked > om***[email protected])


Kindly for better communication and access for me with Dafabet, kindly update my email id as < email #2 masked > om***[email protected] NOT AS < email #3 masked > om***79@dafafun.com


  • Correct mail: < email #2 masked > om***[email protected]
  • Wrong email: < email #3 masked > om***79@dafafun.com


Please help me with this immediately

Status solved Resolved
Withdrawal concern and No response from responsible Support party

I am raising this complaint regarding my withdrawal request, which was submitted on September 4, 2026.


Shortly after submitting the withdrawal, I contacted the operator and explained that I was experiencing a medical emergency and urgently needed the funds. I specifically requested that my withdrawal be expedited due to the circumstances.


Unfortunately, instead of providing meaningful assistance, I was simply asked to wait until September 10, 2026.


Today, September 10, the situation has become even more frustrating. The operator appears to have enabled an automated response system, and every email I send is now receiving an automated reply rather than a response from an actual support representative.


I understand that withdrawals may have standard processing times. However, I had already made the operator aware of my medical emergency and was specifically told to wait until today. I am therefore requesting a proper update and resolution rather than being repeatedly directed to automated responses.


I am asking AskGamblers to please review this case and assist me in obtaining a clear response from the operator.


My requested resolution:

  • Immediate review of my withdrawal.
  • A clear explanation of the current status and reason for the delay.
  • Processing of my withdrawal as soon as possible.
  • A response from a real support representative rather than an automated email.

I hope the operator will take this complaint seriously and resolve the matter without any further unnecessary delay.

Status solved Resolved
₹10,000