Mark all as read

Settings

Notifications
Casino Complaints

Delayed deposit of 19858 INR


2 years ago

I have made a deposit of 19858 INR in Dafabet using payment method Lucky Pay UPI on 16 04 2024 09 22 13 AM.Its been more than a week now. Every time I chat with the support all they say is the same copy paste message that follow up is made and I have to monitor my account from time to time. But this is a deposit and not a withdrawal. What kind of a customer in the whole world wants to wait more than a week to get money deposited into the account. At this time I am not sure if they are scamming me. Please help me out.

Disputed Casino Dafabet Casino
Amount ₹19858

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
you can close my case as resolved but dafa don't blame it on me i do know what a UTR is and I did provide it at the time of deposit it is your bad payments teams problem.
User name

Dear @shanthan24,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hello SHANTHAN24,

I'm happy to confirm that your funds have been credited to your Dafabet account. It appears the delay was due to the missing UTR when making the deposit. Including this number in future deposits will help ensure faster and smoother processing.

If you need guidance on locating or using your UTR number, please let us know—we're here to help.

Thank you for your understanding.

Dafabet Casino Complaint Stats

Resolved 1498 / 1572
Avg. Amount $1,142
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 892 out of 933 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

Chart Pointer
32h left
$1,068