Complaint #193 Dafabet Casino

Delayed deposit of 19858 INR

By SAISHANTHAN K.

2 years ago

I have made a deposit of 19858 INR in Dafabet using payment method Lucky Pay UPI on 16 04 2024 09 22 13 AM.Its been more than a week now. Every time I chat with the support all they say is the same copy paste message that follow up is made and I have to monitor my account from time to time. But this is a deposit and not a withdrawal. What kind of a customer in the whole world wants to wait more than a week to get money deposited into the account. At this time I am not sure if they are scamming me. Please help me out.

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹19858

Discussion

AskGamblers

• Support Team

2 years ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

shanthan24

• India

2 years ago

you can close my case as resolved but dafa don't blame it on me i do know what a UTR is and I did provide it at the time of deposit it is your bad payments teams problem.

AskGamblers

• Support Team

2 years ago

Dear @shanthan24,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

2 years ago

Hello SHANTHAN24,

I'm happy to confirm that your funds have been credited to your Dafabet account. It appears the delay was due to the missing UTR when making the deposit. Including this number in future deposits will help ensure faster and smoother processing.

If you need guidance on locating or using your UTR number, please let us know—we're here to help.

Thank you for your understanding.

Dafabet Casino Complaint Stats

Resolved 1290 / 1355

Avg. Amount $1,064

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

Dafabet Casino Complaints

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Withdrawal Still processing

< personal information removed >

Withdrawal transaction id:516811631

Amount:27700INR

Payment method: Gdpay withdrawal

Date and time:11/06/2026 03:05:50 PM

Hi, My withdrawal was made by crypto... Crypto withdrawals are processed by instantly, but my withdrawal was still showing as processing, 8 days completed but still not resolved my withdrawal issue... Please check and credit my amount.

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Withdrawal Disabled Request for Clarification and Immediate Resolution

Hello Dafabet Support Team,
I am writing regarding an issue with my account withdrawals.
My withdrawal function has been disabled, and multiple withdrawal requests have been declined. The system currently displays "Withdrawal Disabled" with Error Code 310. As a result, my account balance remains inaccessible and I am unable to withdraw my funds.
I have also checked the Documents section of my account, which shows "No Action Required". This indicates that there are currently no outstanding verification requests or pending documents required from my side.
Furthermore, I have not received any official email or notification explaining the reason for the withdrawal restriction or the Error Code 310.
I kindly request that you:
Clarify the exact reason why withdrawals have been disabled on my account.
Enable the withdrawal function immediately, if there are no outstanding issues.
Process my pending withdrawal request(s) as soon as possible.
If additional verification is required, please provide clear instructions and notify me via email.
I would appreciate your prompt attention to this matter and look forward to your response.
Thank you for your assistance.
Kind regards

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13400 INR deposited but still pending and not credited to wallet

I am filing this complaint regarding two deposits that were successfully debited from my bank account but have still not been credited to my gaming wallet.

Transaction Details:

1st Deposit
Amount: ₹10,000
Transaction ID: 516610662
Date: 10/06/2026

2nd Deposit
Amount: ₹3,400
Transaction ID: 517286262
Date: 14/06/2026

Both transactions were successfully processed by my bank, and the funds were deducted from my account. However, the amounts have not been credited to my gaming wallet.

Furthermore, the cashier page still shows both transactions as Pending, even after several days. The funds are neither available in my wallet nor returned to my bank account.

I have contacted customer support and live chat multiple times, but they continue to provide the same standard response without giving any clear explanation, update, or resolution timeline. Despite repeated follow-ups, the issue remains unresolved.

As of today, a total amount of ₹13,400 is being withheld, and I have received no meaningful assistance from the casino.

I kindly request AskGamblers to intervene and help resolve this matter.

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Deposit amount not credited 18 days over still not received

I deposited 10000 rupees in Dafabet app but till now it has not reached my wallet. I have also sent a mail on 31st. I have screen shot also Please tell me to put my money back into my Dafabet wallet. They are saying that we will check it in 18 days.I am still waiting but my money is not coming. Please tell me to give my money.

49h left

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Deposit not credited to dafabet casino account

Dear Dafabet Support Team,

I am writing to formally escalate a serious issue regarding a failed deposit transaction that has now remained unresolved for over five days. Despite my repeated efforts to resolve this matter through your live chat support channel, I regret to inform you that no meaningful action has been taken, and my account balance still does not reflect the funds that were successfully deducted from my personal wallet.

The transaction in question is a deposit of $15, which I initiated with the expectation that it would be credited to my Dafabet casino balance instantly, as per your standard terms and conditions. However, upon completing the transaction, I noticed that while the $15 was immediately deducted from my wallet, my Dafabet account balance remained unchanged. I understand that technical glitches can sometimes occur, and I initially approached this issue with patience and understanding. However, my patience has now been exhausted, as it has been more than five days since I first reported this problem.
I look forward to your urgent intervention and a swift resolution to this matter.
Regards,

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My deposit amount of 20000 is still not reflecting in my dafa account

Hi team

My deposit amount of 20000 is still not reflecting in my dafa account. Please help me in getting my deposit amount

Please find the attached screenshot below with details

Transaction Id 517516879
Transaction Date 15 06 2026 01 22 01 PM
Transaction Amount 20000.00
Status Pending
Transaction Type Deposit
From Monetix Intent
To Dafa Sports

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Partial withdrawal amount received

HI AG

I have placed withdrawal request for Rs 30000 on 15-06-2026 but received only 20000 in my account, i request you to please credit the difference amount as soon as possible,

Amount: 30000

Date: 15-06-2026

Transaction ID: 517514679

Attached my bank statement for confirmation

Kindly do the needful

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Deposit pending from 13 days

I deposited 9250 rs to my dafabet casino account on 03/06/26 and followed up via live chat and email, but my amount is still not credited to the cashier page. Even though I have shared the successful payment screenshot, I am still unable to resolve the issue.

Transaction ID - 515648964

Amount - 9250

Date - 03/06/2026

94h left

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Deposit amount not yet credited

Dear team

I deposited on 12/06/2026 at 8:45:29 pm RS 9000/- to dafabet casino, but I still have not received it to my wallet. I tried to reach dafa bet customer support but I could not because I am getting all bot agent responses. This happens more times in a year and some amount I didn't get. They simply told receiver didn't receive your money and they closed the issue. I request you kindly resolve this matter as soon as possible.

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Account Verification for Withdrawal

I would like to file a complaint regarding the excessive delay in my account verification and the pending status of my withdrawals.

I submitted all required verification documents within the timeframe requested by the casino. Customer support informed me that the verification process would be completed within a specified period; however, that timeframe has long since passed and my account verification remains unresolved.

As a result, my withdrawal requests continue to remain pending. Despite multiple follow-ups with customer support, I have not received a clear explanation for the delay or a definite timeframe for resolution. Instead, I continue to receive generic responses asking for further patience.

I have fully cooperated throughout the process and provided all requested documentation. The prolonged delay is causing significant frustration and concern, especially considering that my funds remain inaccessible while the verification process remains unfinished.

I respectfully request intervention to help resolve this matter and ensure that my account verification is completed and my pending withdrawals are processed without further unnecessary delay.

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