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Delayed Deposit Not Credited to wallet Amount: INR 2,000


3 months ago
I am filing this complaint because my deposit has not been credited to my Dafabet account despite the payment being successfully completed.

Details:

- Casino: Dafabet
- Transaction ID: 521137029
- Deposit Amount: INR 2,000
- Date & Time: 09 July 2026, 14:36 IST

The amount was successfully debited from my bank account, but it has not been credited to my Dafabet wallet.

I contacted Dafabet customer support and provided all the required transaction details. Their response was that the deposit is under verification and that I should wait. However, the issue remains unresolved, and I have not been given a clear timeline for when my funds will be credited.

I have fulfilled my payment obligations and expect the operator to either credit the deposit to my gaming account or refund the amount to my original payment method without unnecessary delay.

I kindly request AskGamblers to assist in resolving this matter and encourage Dafabet to process my deposit or refund the payment as soon as possible.

I am prepared to provide supporting evidence, including:

- Bank transaction receipt
- Payment confirmation
- Transaction ID
- Screenshots of my Dafabet account and communication with customer support

Thank you for your assistance.
Disputed Casino Dafabet Casino
Amount ₹2000

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
I respectfully disagree with your repeated generic responses. It has been several days since my INR 2,000 deposit (Transaction ID: 521137029) was successfully debited from my bank account, yet my Dafabet wallet has still not been credited.
Every response I receive simply states that my case is "being looked into," without any actual progress, explanation, or estimated timeframe. This is not an acceptable resolution.
I have fully cooperated and submitted all the required information. I now request that Dafabet provide a concrete update and resolve this issue immediately by either crediting my deposit or explaining the specific reason for the continued delay.
I hope Dafabet will resolve this matter promptly instead of continuing to provide the same generic response.
User name
Dear valued Customer,

Appologies for the inconvenience caused.

We are currently looking into your case and will follow up with you as soon as possible. We appreciate your patience.

Thanks,
Dafabet.
User name loyalty-level-2
Dear dafabet, Thank you for your response. However, repeated statements that my deposit is “under verification” are not sufficient. My INR 2,000 deposit was debited from my bank account but has still not been credited to my Dafabet wallet.Please provide a clear update and resolve this matter as soon as possible.

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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58h left
$1,068