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Delay in manual withdrawal processing to bank account


1 year ago
Dafabet closed my account without any prior intimation on 6/08/2024 and now I am unable to withdraw my existing funds of INR 15000. I tried contacting helpdesk multiple times for manual withdrawal of my funds in the account but they are giving same reply that they have forwarded the issue to the relavent department. How many times I email them I am getting same reply. Please help me in withdrawing the funda please.
Disputed Casino Dafabet Casino
Amount ₹15000

Discussion

User name

Dear @raina9993,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

As we have mentioned, customer support is the only responsible department to guide you through the process and resolve the issue.

If you cannot find the email, please visit our live support, where they will provide you with the requested documents, they will also explain where to send the requested documents.

Regards,
Dafabet
User name loyalty-level-2
Your support team or live chat not responding to me, I will send all the required documents here, please verify and please process my withdrawal please
User name
Dear valued customer,

As we have mentioned, customer support is the only responsible department to guide you through the process and resolve the issue.

If you cannot find the email, please visit our live support, where they will provide you with the requested documents, they will also explain where to send the requested documents.

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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