Delay in KYC Verification and Pending Disputed Amount of inr 240000
I am writing to lodge an official complaint against Dafabet for its continued negligence and unreasonable delay in completing my KYC verification.
As requested by the platform, I have submitted all the necessary documents, including:
aadhar card
selfie holding aadhar card
Despite submitting all the required documents clearly and in accordance with Dafabet’s KYC guidelines, my verification status continues to remain pending without any valid explanation.
Furthermore, the support team has been sending irrelevant automated responses instead of addressing my concerns or providing a clear update on the verification process.
I would also like to bring to your attention that the total disputed amount involved in this matter is ₹2,40,000, which remains unresolved.
I request your intervention in this matter and urge you to take appropriate action to ensure that Dafabet completes my verification and resolves the issue without further delay.
Thank you for your support. I look forward to a prompt and positive resolution.
As requested by the platform, I have submitted all the necessary documents, including:
aadhar card
selfie holding aadhar card
Despite submitting all the required documents clearly and in accordance with Dafabet’s KYC guidelines, my verification status continues to remain pending without any valid explanation.
Furthermore, the support team has been sending irrelevant automated responses instead of addressing my concerns or providing a clear update on the verification process.
I would also like to bring to your attention that the total disputed amount involved in this matter is ₹2,40,000, which remains unresolved.
I request your intervention in this matter and urge you to take appropriate action to ensure that Dafabet completes my verification and resolves the issue without further delay.
Thank you for your support. I look forward to a prompt and positive resolution.
Dafabet Casino Complaint Stats
Resolved
1525 / 1600
Avg. Amount
$1,158
Avg. Complaint Duration
10 days
Avg. Response Time
2 days
Dafabet Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 916 out of 958 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.