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Declining withdrawals since 4 February despite document submission


6 months ago

Hello AskGamblers Team,

I would like to file a complaint against Dafabet regarding repeated withdrawal rejections and prolonged verification delays.

Issue Summary:

Since 04 February 2026, my withdrawal requests have been continuously declined without a clear or valid explanation.

On 17 February 2026, I submitted all required KYC documents as requested by the operator. The system shows that my documents are "Under Review", but I have not received any confirmation, approval, or rejection update.

Despite submitting the required documents, my withdrawal requests continued to be declined.

Withdrawal Attempts (February 2026):

04/02/2026 – ₹194,393 – Declined

10/02/2026 – ₹10,000 – Declined

10/02/2026 – ₹5,000 – Declined

17/02/2026 – ₹40,000 – Declined

21/02/2026 – ₹154,393 – Declined

24/02/2026 – ₹40,000 – Pending

Current account: ₹154,393.50

Main Concern:

KYC documents submitted on 17 February 2026

Status still under review

No clear communication from Dafabet

Withdrawals repeatedly declined

I respectfully request that AskGamblers intervene and assist in resolving this matter. I am willing to provide all necessary screenshots, transaction IDs, and communication records if required.

Thank you for your assistance.

Kind regards,

Disputed Casino Dafabet Casino
Amount ₹154393.5

Discussion

User name

Dear @Sarjan333,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Customer,

Please be advised that the withdrawal function on your account has now been enabled, and withdrawals have been successfully processed.

Thank you.

Regards,
Dafabet
User name loyalty-level-1
Hello AskGamblers Team,
And Dafabet casino Team

Thank you for your response.

I would like to clarify that I have already submitted my verification documents on 17 February 2026 through the Dafabet account verification section. Since then, the status in my account still shows “Documents under review.”

I have not received any email or direct communication from Dafabet requesting additional documents or explaining where exactly those documents should be submitted.

Despite my documents being under review, all of my previous withdrawal requests were declined by the operator. Recently, I have submitted a new withdrawal request, which is currently pending.

If Dafabet requires any additional verification documents, I am fully willing to provide them immediately. However, I kindly request the operator to clearly specify:

1. Which exact documents are required
2. Where they should be submitted (account upload section or email)
3. Why previous withdrawals were declined while the verification is still under review

At the moment, there is no option in my account to upload additional documents, and I have not received any instructions by email.

I would appreciate your assistance in asking Dafabet to clarify this matter and complete the verification process so that my withdrawal can be processed.

Thank you for your support.

Kind regards.
User name

Dear @Sarjan333,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Dafabet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1452 / 1518
Avg. Amount $1,120
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
93h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
20h left
$288