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Declined withdrawal refund


9 months ago

Hello ask gambler team,

Dispute amount is 6600 INR

I opened the account at dafabet and my account is fully verified and I have also submitted the documents. They took all my deposit entries but while withdrawing my funds they are declined my withdrawal request and after sending an email to their support they are not even replying to me. Please help me to get my withdrawal from dafabet.

Disputed Casino Dafabet Casino
Amount ₹6600

Discussion

User name

Dear @Jitender79,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Dafabet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

User name
Dear Valued Customer,

We understand your frustration and appreciate your patience. However, to proceed, documents that meet the necessary criteria are required. Our Customer Support team has already reached out with guidance on the specific documents required.

We appreciate your cooperation.

Thanks,
Dafabet
User name loyalty-level-2
Everybody who is reading this comment don't ever play at dafabet. I shared all necessary documents with them but they asking the same thing again. Keep my money with you if you don't want to give.

Ask gambler team thank you for your support. You gave your best efforts to resolve my problem. But unfortunately dafabet is not cooperating with me. So you can close this case as unresolved. Because my money is not refunded by dafabet. The documents which I have I have already shared with them.
User name
Dear valued customer,

We can confirm that our customer support team has contacted you again for the necessary documents we need to verify your account.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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