Mark all as read

Settings

Notifications
Casino Complaints

Declined withdrawal refund


1 year ago

Hello ask gambler team,

Dispute amount is 6600 INR

I opened the account at dafabet and my account is fully verified and I have also submitted the documents. They took all my deposit entries but while withdrawing my funds they are declined my withdrawal request and after sending an email to their support they are not even replying to me. Please help me to get my withdrawal from dafabet.

Disputed Casino Dafabet Casino
Amount ₹6600

Discussion

User name

Dear @Jitender79,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Dafabet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

User name
Dear Valued Customer,

We understand your frustration and appreciate your patience. However, to proceed, documents that meet the necessary criteria are required. Our Customer Support team has already reached out with guidance on the specific documents required.

We appreciate your cooperation.

Thanks,
Dafabet
User name loyalty-level-2
Everybody who is reading this comment don't ever play at dafabet. I shared all necessary documents with them but they asking the same thing again. Keep my money with you if you don't want to give.

Ask gambler team thank you for your support. You gave your best efforts to resolve my problem. But unfortunately dafabet is not cooperating with me. So you can close this case as unresolved. Because my money is not refunded by dafabet. The documents which I have I have already shared with them.
User name
Dear valued customer,

We can confirm that our customer support team has contacted you again for the necessary documents we need to verify your account.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1478 / 1552
Avg. Amount $1,137
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 874 out of 916 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000